1st use disappointing; hoping for better next time
on July 15, 2026
Posted by: sski
Verified Purchase:Yes
I’ve only used it once so far but had a negative experience. I thought the weight of the lid would keep moisture in but I checked the stove after 15 minutes and as much steam was escaping from the vessel as when I use my stainless steel pots with loose-fitting lids. I got to it just as the water had escaped as steam and my artichokes were starting to burn.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Customer Care, July 16, 2026
Thank you for sharing your feedback with us. We’re sorry to hear about your unsatisfactory experience, and we would like the opportunity to investigate.
We have reached out to you regarding your concerns and kindly ask that you get back to us at a time convenient for you so we can further assist. If you have not seen our communication, please ensure it did not filter to your spam or junk folder.
Alternatively, you are welcome to reach out to us and provide case #01809047, and a member of our support team will be happy to assist.