Customer Reviews for ARRIS - Refurbished Excellent - SURFboard Gigabit+ Cable Modem I Color: White
Customer Rating
5
Easy, really easy
on May 21, 2021
Posted by: sweetp7
from Vista, CA
Gender:Female
This is my 2nd SURFboard cable modem. The old one worked just fine except that in upgrading my internet speed, it was too much for the 8 year old modem. Since I was happy with the old modem, I didn't look at any other brands when purchasing a faster modem. Easy to set up and with a quick call to my internet provider, and it was up and running within a few short minutes. I am very happy with this cable modem!
I just bought this modem and Xfinity could not add it to my account, they told me that something was wrong with it from the manufacturer and to return it and get a different modem. After reading reviews, seems to have a common issue related to a bad chip and a lawsuit concerning this. Wasted a lot of time trying to get it to work, very disappointed. The surfboard modems used to be the best.