Customer reviews from Touchstone Home Products
Touchstone Home Products - 40 in. Wall Mounted Recessed Sideline Elite Forte Smart Electric Fireplace 1500W - Black
Average customer rating
5
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
9
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Touchstone Home Products - 40 in. Wall Mounted Recessed Sideline Elite Forte Smart Electric Fireplace 1500W - Black
Customer Rating
5
Primary Bedroo
on June 21, 2026
Posted by: KiaraH
The fireplace arrived well packaged and the modern design instantly elevated our bedroom.
One of our favorite features is the smart functionality, allowing us to connect to Google home and have an app for easy access. The flame effects look incredibly realistic, and the slim recessed design makes it perfect for a custom built in look.
We are extremely impressed with the quality, appearance, and overall experience. Thank you to Touchstone Home Products, we can't wait to enjoy this fireplace for years to come!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Dry Easy to install!
on April 15, 2026
Posted by: BrendonG
from United States
[This review was collected as part of a promotion.] It was very easy to install. I was worried about the edges when we added mortar around it. Did not end up being a problem at all very easy to wipe down and clean. The entire experience with the install was positive. I’m hoping at last a long time.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Fire Vibes!
on December 30, 2025
Posted by: TheLR
I got this Faux Fire place installed in my man cave (a shed converted to a whiskey and cigar lounge). It is perfect for the vibe and aesthetic - low key, warm, country vibes. Without this electric fireplace, the man cave would totally be missing what makes it feel like home. It is truly the bow on top of an awesome project.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Excellent Product
on March 27, 2025
Posted by: Kristi M
Don't hesitate buying one of these. It is absolutely beautiful and perfect! Does not get hot to the touch enough to burns kids on 70. The picture quality is amazing!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
on March 13, 2025
Posted by: Anonymous
Love the fireplace! Also love the Wi-Fi link to my Amazon Echo Show to tell it to turn on.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Flames at your fingertips!
on January 4, 2025
Posted by: Glenn E
The overall experience was great. Unit came boxed twice with ample protection to survive the bumps of travel. The unit was easy to install. I'm somewhat handy with tools. I do my own oil changes, wall patches, minor home electrical work, etc. The install took me about 2 hours.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Amazingly beautiful!
on October 23, 2024
Posted by: Sherry S
We looked around for months and nothing came close to the look and price of Touchstone. Fireplace was easy for our contracter to install and looks amazing! Customer service and support was great!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
As advised
on January 23, 2024
Posted by: Jerry J
Great product with impressive features. Easy installation and good instructions. Very pleased with the purchase and look forward to years of enjoyment.
Written by a customer while visiting Touchstone Home Products