Customer reviews from Touchstone Home Products
Touchstone Home Products - 42 in. Wall Mounted Recessed Sideline Elite Smart Electric Fireplace 1500W - Black
Average customer rating
4.8
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
32
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Touchstone Home Products - 42 in. Wall Mounted Recessed Sideline Elite Smart Electric Fireplace 1500W - Black
Customer Rating
5
Five stars for sure
on January 19, 2026
Posted by: DorothyJ
from United States
We love it. Has added a lot to our quality of life
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Love it
on November 8, 2025
Posted by: WalterL
from United States
It’s is on every night since we installed it.
Love the ability to change up the glow each night!
Love the ability to change up the glow each night!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Beautiful fireplace and great company!
on June 3, 2025
Posted by: KrystalN
I love touchstone fireplaces! This is my second one! So beautiful and works great! Love the fire sound!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Series elite electric fireplace 42
on March 13, 2025
Posted by: Deborah S
Awesome fire place! Love it! Wish we replaced our gas fireplace sooner. We purchased back in December but was able to install it about a month ago.I would recommend this product.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
42& Sideline Elite Fireplace and Cabinet
on February 24, 2025
Posted by: Anonymous
Purchased the fireplace and then built a cabinet for it similar to the design built by woodworker Jon Peters woodworker and linked on Touchstone's website. Go to Touchstone homepage and look under &Learn and Support&, then &DIY fireplace cabinet project plans&. I had modified the instructions somewhat to custom build to our requirements and it came out beautiful. See photos. The fireplace is awesome with the control app right on our phones, which makes it so easy to control and select the many different options.
Written by a customer while visiting Touchstone Home Products
Customer Rating
1
Fire place
on December 8, 2024
Posted by: Thomas S
Easy install easy to use. Had to due minor repair due to ruff delivery watched driver drop on my ring camera but it works just fine glad I was talked in to your product
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Great purchase
on July 3, 2024
Posted by: Louise S
Wow it’s perfect. Installation was simple and it works great. Highly recommend 😀
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Looks great
on June 12, 2024
Posted by: Janet C
We have not installed it yet . We purchased it for our new home we are building.
Written by a customer while visiting Touchstone Home Products