Customer reviews from Touchstone Home Products
Touchstone Home Products - 50 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Average customer rating
4.7
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
118
4 Stars
10
3 Stars
5
2 Stars
3
1 Star
2
Customer Reviews for Touchstone Home Products - 50 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Customer Rating
5
Great Fireplace
on November 20, 2021
Posted by: Rob D.
Easy to install, and pretty great so far. One thing I wish is that it had more colors (just orange, blue, and a combination) but no complaints.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Sideline 50"
on November 17, 2021
Posted by: Tom F.
Unable to review presently because we are having a custom built-in bookcase made and the fireplace is to be installed in the bookcase. The installation will not be until the end of December 21. Until then the fireplace will remain in the box.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Best purchase
on November 8, 2021
Posted by: Brittany E.
We absolutely love this fireplace. Touchstone Products also has the best customer service! You won’t be disappointed!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Love it
on October 11, 2021
Posted by: Roy H.
Just got it installed so haven’t used it much but love it so far!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
TS Fireplace
on September 26, 2021
Posted by: Willie R.
We are so pleased with our new Touchstone Fireplace. After building a wall for the fireplace and TV, it fits and looks AMAZING! It has definitely added some elegance to our living room area and will be admired by all who see it.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Basement
on July 13, 2021
Posted by: Shannon J.
Easy to order, very descriptive. Order was at my door within 3 days. I am in the middle of finishing my basement. I wanted a fire place that would be easy to install, and I didn't have the option for a vented fireplace. I have unpacked the fireplace to ensure that its in good shape. Everything looks great! It won't get installed until Sept.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Looks great and functions as it should
on June 7, 2021
Posted by: Russ A.
Really is a great product at this price. Installation was not bad at all if you follow the instructions. The product looks really good for being an all electric fireplace. It puts out pretty good amount of heat as well. Can change the brightness of the flame as well as switch between a few color schemes. Overall, we are really happy with it and brought to life our space.
Written by a customer while visiting Touchstone Home Products
Customer Rating
4
Maybe not so perfect for recessed...
on March 29, 2021
Posted by: Robin S.
Unit itself is well constructed and I’m pleased with that. However, the glass front does not go above unit so recessed mounting may not be the best way to go. You can see where the drywall ends and the unit starts-if the glass were a little “taller”, this would hide that.
Written by a customer while visiting Touchstone Home Products