Customer reviews from Touchstone Home Products
Touchstone Home Products - 50 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Average customer rating
4.7
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
119
4 Stars
10
3 Stars
5
2 Stars
3
1 Star
2
Customer Reviews for Touchstone Home Products - 50 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Customer Rating
5
Great product
on April 5, 2022
Posted by: Glen T.
I am installing this in new construction. It is clearly designed to be just as easy to use in remodels or rehabs with the same ease of installation. This is a simple product to work with. I chose it based on the fact that it fulfills the psychological need to back up to the fireplace and it actually puts out heat ! ! ! Without the mess and trouble ! ! !
Written by a customer while visiting Touchstone Home Products
Customer Rating
4
Sideline 50
on March 14, 2022
Posted by: Michael H.
Just completed the installation of the Touchstone Sideline 50", so far we really like it, fit, finish and operation is as advertised, and it is fairly easy to install. We opted to build a false wall with a stone finish and a firebox. Turned out very nice. My only complaint (which is why I choose 4 stars) is the way the mounting flange of the fireplace attaches to the wall, you have to drill/screw through your wall cladding which can be challenging with tile or stone. To avoid this I attached some 3/4" strips of wood on either side that is flush with our stone face, and painted them black. Then I attached the fireplace mounting flange to those strips.
Written by a customer while visiting Touchstone Home Products
Customer Rating
4
New user
on February 15, 2022
Posted by: Kevin O.
So far it’s been very good. Incredibly easy to handle and install. Money well worth it
Written by a customer while visiting Touchstone Home Products
Customer Rating
2
Noisy
on February 7, 2022
Posted by: Lawrence R.
After the item is on and running, it starts making a noise, as if someone is outside cutting grass. You have to turn it off let it sit for a while then turn it back on again. Sucks really bad.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Fireplace
on February 2, 2022
Posted by: Max M.
Fireplace came in very quick and I absolutely love these! It added such a great look to my home and my customers homes! 100% recommend and will be using these for my business.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Can't wait to install it. After the holidays
on December 28, 2021
Posted by: rosemarie l.
Its still in the box. Will install after the holidays thanks again.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Great fireplace!
on December 28, 2021
Posted by: Molly B.
It’s been great! Just what we needed for our DIY fireplace.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Just what we needed
on December 18, 2021
Posted by: Jillian R.
Works great. Looks real with bright flame. Reasonably priced. Very happy with it.
Written by a customer while visiting Touchstone Home Products