Customer reviews from Touchstone Home Products
Touchstone Home Products - 50 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Average customer rating
4.7
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
119
4 Stars
10
3 Stars
5
2 Stars
3
1 Star
2
Customer Reviews for Touchstone Home Products - 50 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Customer Rating
4
Great unit!
on December 13, 2017
Posted by: Kyle F.
We love our new unit!. Great flame effects, though know that they taper off a bit towards the edge. The only feedback is that the 2 screws to remove the front glass are hard to unscrew, and our were a bit stripped from the factory. New screws put in, and we’re all good to go!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Wow! don't know what to say except thanks
on December 6, 2017
Posted by: Doug B.
Wow! don't know what to say except thanks. We received our sideline fireplace within 2 days of placing the order. We installed it immediately and it exceeds all expectations. What a wonderful machine. Easy to install and most important is the bright realistic flame and ember bed that can be easily viewed in bright light. The flames are better than our gas fireplace which is difficult to see in bright light. Many thanks, Doug Becker
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Sideline 80004
on December 6, 2017
Posted by: James R.
Looks and works great Great fireplace for the price
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Sideline 50 - LOVE IT
on December 5, 2017
Posted by: Janet D.
Installation was easy! Instructions were spot on and it looks great! I recommend this to everyone.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Awesome Product
on December 2, 2017
Posted by: Bob A.
We resently moved into an older home and have been rehabbing it. The one feature missing was a fireplace so we researched electric fireplaces as an option and came across the Touchstone 80004. WOW were we presently surprised at the quality construction and the fairly realistic flames (looks like a slimline gas prefab fireplace). Installation was fairly easy and it completely transformed our living room. Thanks Touchstone for making such a nice product!
Written by a customer while visiting Touchstone Home Products
Customer Rating
4
Good for the money
on November 28, 2017
Posted by: Jeanine D.
Heater could be a little more stronger and flames could be a little more natural but overall a nice fireplace for the money.
Written by a customer while visiting Touchstone Home Products
Customer Rating
4
Great purchase, Sideline 50 80004
on October 31, 2017
Posted by: ELum
Purchased the Onyx Sideline 50 80004 for major remodel. Turned our non-working fireplace into a visually nice and modern look. It was too expensive to clear our chimney and make it up to code to use for a real flame fireplace. We could have gone gas, but decided to go with electric instead. We just wanted a sleek modern look and this certainly did that. Also, our livingroom runs warm all the time, one of the warmest rooms in the house, so we never need heat on in that room. Electrical was the best option to have the flames and no heat output. Only dislike is the faux log, doesn't look like the advertisement photos and doesn't look real. We went with the crystals and it really gives it a modern look. Highly recommend and is at a very good price for what you get.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
All Good
on October 25, 2017
Posted by: Antonio V.
The unit is awesome. right out of the box 10 minutes to install in recessed opening plugged in and fire it up. great realistic fire that my whole family is enjoying every night.
Written by a customer while visiting Touchstone Home Products