Customer reviews from Samsung US
Samsung - QN65LS03FADXZA 65" The Frame QLED 4K Art Mode Vision AI Smart TV (2025)
Average customer rating
4.7
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
112
4 Stars
23
3 Stars
2
2 Stars
0
1 Star
3
95%of customers recommend this product.
(
57 out of
60)
Customer Reviews for Samsung - QN65LS03FADXZA 65" The Frame QLED 4K Art Mode Vision AI Smart TV (2025)
Customer Rating
4
Good product
on June 17, 2026
Posted by: Mir L
from Fort lauderdale FL
[This review was collected as part of a promotion.] Very good TV, good features, and looks like a piece of art!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
A better frane
on June 13, 2026
Posted by: City
[This review was collected as part of a promotion.] Has AI enabled and is bright. Easy to install and comes with mounting box, short wire
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on June 12, 2026
Posted by: PDUB
[This review was collected as part of a promotion.] Interface is in awesome shape the contrast is perfect the resolution cool brightness is perfect
Written by a customer while visiting Samsung US
Customer Rating
5
Cool tv
on June 11, 2026
Posted by: Matt
from Maui, Hawaii
[This review was collected as part of a promotion.] It's an awesome TV everyone should get one is you appreciated part it's a lot of fun to watch shows on here and it blends in with my Aesthetic at my modern house
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Frame
on June 6, 2026
Posted by: Tset1
from Saint Louis mo.
[This review was collected as part of a promotion.] I've been very happy with the Samsung Frame TV. The picture quality is excellent, and the Art Mode helps it blend into the room much better than a traditional television. It's a great option if you want a TV that looks more like décor when not in use. Setup was straightforward, and the overall design is clean and modern.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV!
on June 5, 2026
Posted by: Dennis
from Pinetop AZ
[This review was collected as part of a promotion.] Excellent TV, will definitely buy again and make sure all my friends and family know the quality of this TV. Best TV on the market.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome TV, but I don’t want Fox News
on June 5, 2026
Posted by: Amberland
[This review was collected as part of a promotion.] The color and picture quality are great. I absolutely love the ability to have artwork on the TV when it’s off. My only complaints are the preloaded apps/Samsung Live options and how difficult it has been to remove them. I’ve had this TV five months now and still can’t figure it out.
Written by a customer while visiting Samsung US
Customer Rating
1
Interface drops it from 5 to 1
on June 5, 2026
Posted by: DGZL1153
[This review was collected as part of a promotion.] I bought this Samsung TV because the picture quality is excellent, but the software experience has been incredibly frustrating.
My biggest complaint is the home screen. On my Apple TV, the home screen is exactly what I want it to be: a simple grid of my apps. If I want recommendations, featured content, or advertisements, I can open the Apple TV app and see all of that there. It's separated from the basic navigation experience.
Samsung does the opposite. The home screen is filled with recommendations, promoted content, and other clutter that I never asked for. Instead of feeling like a dashboard for my TV, it feels like an advertising platform that I have to navigate through every time I turn it on.
What's even more frustrating is the lack of customization. I can't simply strip the home screen down to my apps and the services I actually use. The TV constantly pushes content at me whether I want it or not.
The hardware is great and the picture quality is impressive, but the user interface significantly detracts from the overall experience. If Samsung gave users the option to have a clean, app-focused home screen like Apple TV, I would rate this TV much higher.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, June 5, 2026
Thank you for sharing your feedback on The Frame TV. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US