Customer reviews from Samsung US
Samsung - Refurbished Excellent - 23.5" CF396 Curved Monitor 1800R Curvature AMD FreeSync 4ms Response Ultra-Slim Wide Viewing Angle - Black
Average customer rating
4.6 out of 5
4.6
(364 Reviews)
Open Ratings Snapshot
Rating breakdown 364 reviews
5 Stars
280
4 Stars
52
3 Stars
11
2 Stars
2
1 Star
19
63%of customers recommend this product. 
(
32 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - 23.5" CF396 Curved Monitor 1800R Curvature AMD FreeSync 4ms Response Ultra-Slim Wide Viewing Angle - Black
Customer Rating
5 out of 5
5
Great addition
on July 21, 2025
Posted by: Garc7906
[This review was collected as part of a promotion.] I need an extension for my laptop or a second screen to do my work as a teacher and this monitor was a great addition has helped tremendously with both my work and classwork as well. I am a true samsung lover
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Picture quality
on August 19, 2025
Posted by: Ricky2025
[This review was collected as part of a promotion.] I use it for work only on the vmware platform. But the lettering is blurry and fuzzy and my IT team has told me the issue is with the monitors.
Value
1 out of 5
1
Response from Samsung USBy LC24F396FHNXZA-SamsungAugust 20, 2025
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera monitor
on August 20, 2025
Posted by: Camera
[This review was collected as part of a promotion.] We use for old school security cameras. They are missing some sue to garage fire in 2019.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great crystal clear picture
on August 23, 2025
Posted by: Ragnarock1025
[This review was collected as part of a promotion.] I use it for streaming anime and playing video games.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the good news.
on August 25, 2025
Posted by: Saintiejdh
[This review was collected as part of a promotion.] Using my phone and deals with me when I'm back in my usdt has to be done ✔️ 🙃 😩 and deals with the ssecond and deals and deals on I enjoy 😉 with me and.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent monitor!
on August 28, 2025
Posted by: Kent71
[This review was collected as part of a promotion.] Great for gaming, productivity and watching videos!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great
on September 2, 2025
Posted by: Love25shop
[This review was collected as part of a promotion.] This product is good and I need new device because I transfer new house
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This monitor is amazing
on September 2, 2025
Posted by: Kamdon1243
[This review was collected as part of a promotion.] It really good I love it it has good graphics can run hi fps its just all around good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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