Customer reviews from Samsung US
Samsung - Refurbished Excellent - 23.5" CF396 Curved Monitor 1800R Curvature AMD FreeSync 4ms Response Ultra-Slim Wide Viewing Angle - Black
Average customer rating
4.6
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
280
4 Stars
52
3 Stars
11
2 Stars
2
1 Star
19
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - 23.5" CF396 Curved Monitor 1800R Curvature AMD FreeSync 4ms Response Ultra-Slim Wide Viewing Angle - Black
Customer Rating
5
Great for gaming/studying
on April 18, 2021
Posted by: Anonymous
this monitor is worth the price, i would recommend such monitor. it is good in every way possible
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stopped Working after 7 months of light use
on May 23, 2021
Posted by: Melanie
this monitor was good while it lasted, but the power button is intermittent and the hdmi detection stopped working.
very frustrating, samsung.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Monitors, Monitors OBA, July 8, 2021
Melanie,
Thank you for sharing your feedback on the Samsung 24" CF396 Curved LED Monitor (LC24F396FHNXZA). I am sorry to see that this model fell short of your expectations.
Please know that we want you to be satisfied with your purchase and would like you to give us the opportunity to assist you.
Please reach out to us for assistance with your monitor.
You can reach us via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
We look forward to hearing from you.
Samsung Monitors
Thank you for sharing your feedback on the Samsung 24" CF396 Curved LED Monitor (LC24F396FHNXZA). I am sorry to see that this model fell short of your expectations.
Please know that we want you to be satisfied with your purchase and would like you to give us the opportunity to assist you.
Please reach out to us for assistance with your monitor.
You can reach us via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
We look forward to hearing from you.
Samsung Monitors
Written by a customer while visiting Samsung US
Customer Rating
5
A Bargain for Sure!
on November 30, 2021
Posted by: Count34
from NY
i've had this monitor for almost a year now. it works really well with a nice clear screen and gives my computer a professional look. the curved screen does seem to draw the viewer in to whatever is being watched and seems much more realistic than a flat screen monitor. the build quality is excellent. i'm sure it will last a long time. i highly recommend this cf396 monitor.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great every day work monitor
on May 9, 2022
Posted by: WorkFrmHome
[This review was collected as part of a promotion.] This 27 inch monitor is perfect for work. It's just the right size to work efficiently with a laptop and split screen on multiple documents when needed. Its sturdy and sleek design is right in line with Samsung's product line. Great value for every day 8+ hour use.
Written by a customer while visiting Samsung US
Customer Rating
4
Great affordable monitor
on May 20, 2022
Posted by: Clericpreston
[This review was collected as part of a promotion.] I mostly use this monitor to expand the gaming, and samsung dex capabilities of my zfold 3, it's easy to set up and use, has a sturdy stand, and great picture quality, my only complaint is that there's no USB ports but other than that it's perfect.
Written by a customer while visiting Samsung US
Customer Rating
1
Lasted 10 months
on October 20, 2022
Posted by: Steven8798
from New Jersey
Purchased 10 months ago and the monitor already stopped working. Screen illuminates but no image is produced on the screen.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
1
Response from Samsung USBy Samsung Monitors, November 14, 2022
We are very sorry for the screen issues you have encountered with your 24" CF396 Curved LED Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible coil whine
on February 11, 2023
Posted by: David
from Hendersonville, NC
The picture quality isn't bad, but this monitor has very loud coil whine. Whenever there's even just a little bit of light on the screen a very loud distracting buzzing sound comes from the monitor.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
It is of very good quality. It has good resolution
on July 16, 2023
Posted by: Fern16
[This review was collected as part of a promotion.] I use this monitor on my PC, where I play games and do my school stuff, I hope Samsung does a good job taking the quality of these monitors further
Value
5
Written by a customer while visiting Samsung US