Customer reviews from Samsung US
Samsung - Refurbished Excellent - 23.5" CF396 Curved Monitor 1800R Curvature AMD FreeSync 4ms Response Ultra-Slim Wide Viewing Angle - Black
Average customer rating
4.6
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
280
4 Stars
52
3 Stars
11
2 Stars
2
1 Star
19
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - 23.5" CF396 Curved Monitor 1800R Curvature AMD FreeSync 4ms Response Ultra-Slim Wide Viewing Angle - Black
Customer Rating
4
Great features love it
on December 16, 2023
Posted by: Shanny
[This review was collected as part of a promotion.] I'm a gamer and love my games, it's great, I love it so much that I am going out for an other one today
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product is amazing.
on December 19, 2023
Posted by: FailureNoOption
[This review was collected as part of a promotion.] I use my device usually when I am relaxing. My daughter comes and takes over mines to e enjoy her videos. Both of us
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung monitor to user with other monitors
on December 19, 2023
Posted by: Ruba12s
[This review was collected as part of a promotion.] I use my monitor with 2 other monitors and a laptop for my IT Support job.
It makes it better to based from especially with the curved technology.
I'm just a Samsung person and all my stuff is Samsung from my S23 Ultra, classic watch 6. Just purchased a New smart washer and new smart Dryer for my new home I just bought and also have 3 Samsung TV'S.. to top it off I will love the big curved monitor so I can have one Samsung monitor and get rid of the other two. Lol. Make that happen for please Samsung since I am a Samsung person 4Life
It makes it better to based from especially with the curved technology.
I'm just a Samsung person and all my stuff is Samsung from my S23 Ultra, classic watch 6. Just purchased a New smart washer and new smart Dryer for my new home I just bought and also have 3 Samsung TV'S.. to top it off I will love the big curved monitor so I can have one Samsung monitor and get rid of the other two. Lol. Make that happen for please Samsung since I am a Samsung person 4Life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good, except...
on December 20, 2023
Posted by: AlmostGreat
[This review was collected as part of a promotion.] I loved everything about this monitor when I bought it, except for 1 constantly annoying factor that is not clearly stated in the product description:
• This particular monitor does NOT have a tilt ability; Once the included stand was installed, it points the monitor screen downward WITHOUT the ability to "tilt" the screen from on viewing angle.
• This particular monitor does NOT have a tilt ability; Once the included stand was installed, it points the monitor screen downward WITHOUT the ability to "tilt" the screen from on viewing angle.
That said, this is why it only gets a 3-star review, because it's hard to enjoy all its features when I cannot even view it comfortably.
Value
3
Response from Samsung USBy Samsung, December 26, 2023
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
5
Great monitor for work at home.
on December 21, 2023
Posted by: JRock12
[This review was collected as part of a promotion.] Great monitor for work at home. It can display more programs and you don't have move your neck to see what's on the monitor
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed.
on December 27, 2023
Posted by: Acee
from Miami Florida
Expertise:Expert
disappointed, tried to connect this to my windows 10 64bit O/S, as an additional display, but it isn't recognized as a secondary monitor. The image quality lags and monitor seems to need calibrating.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great for your eyes!
on January 4, 2024
Posted by: Titanium
[This review was collected as part of a promotion.] This is the only monitor I've ever had that doesn't hurt my eyes!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First curved monitors
on January 6, 2024
Posted by: Wkathm
[This review was collected as part of a promotion.] My first curved monitors, dual setup. Such an immersive experience compared to the dual flat ones in the office. Samsung make awesome products, I'm expecting these to serve me well for a long time.
Value
5
Written by a customer while visiting Samsung US