Customer reviews from Samsung US
Samsung - Refurbished Excellent - 23.5" CF396 Curved Monitor 1800R Curvature AMD FreeSync 4ms Response Ultra-Slim Wide Viewing Angle - Black
Average customer rating
4.6
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
280
4 Stars
52
3 Stars
11
2 Stars
2
1 Star
19
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - 23.5" CF396 Curved Monitor 1800R Curvature AMD FreeSync 4ms Response Ultra-Slim Wide Viewing Angle - Black
Customer Rating
5
Great monitor
on October 25, 2022
Posted by: Nickname
[This review was collected as part of a promotion.] This has been a great monitor. The brightness and contrast ratio are really great for the price.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung wins again
on December 12, 2022
Posted by: Tayls1117
from Leawood kansas
Expertise:Expert
I love my two new monitors! The shape and size are awesome and the clarity is amazing!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Trash monitor. No reset button either.
on December 15, 2022
Posted by: Hmags
from Pittsburgh, PA
Expertise:Expert
This monitor is garbage. Freezes and won’t turn on.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Great features and love everything about it
on January 1, 2023
Posted by: XxReihxX
from NY
Expertise:Expert
Love the monitor good for gaming and not too big! The only thing is I wish there was two hdmi ports but other than that this is a great gaming monitor
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
5 Years Later...
on March 29, 2023
Posted by: cylentstorm
Solid choice for a reliable general-purpose display that is still going strong even after 5+ years of heavy usage. Decent for 1080p@60fps gaming and media. The contrast and black levels are fair to middling, but the limited color depth (no 4:4:4), lack of ports (1x (ea.) VGA/HDMI/DP), poor FreeSync/VRR support, noticeable light leakage at the panel edges, and wobbly plastic base mean that there are better options out there at a similar price point. While it isn't perfect, the fact that they still sell this thing (with only minor changes) says a lot.
Written by a customer while visiting Samsung US
Customer Rating
5
This has good quality and nice clear screen
on April 25, 2023
Posted by: eeb125
[This review was collected as part of a promotion.] I use it for gaming and lord have mercy it is butiful to look at every time I use it
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has great crisp res for gaming
on May 15, 2023
Posted by: Aisujinsama
[This review was collected as part of a promotion.] I love to have a samsung for my pc gaming because of the great resolution and crisp colors. I have a whole samsung sound system to give me an even better sound on top of the already good sound off of the tv. I would definitely get another samsung for my gaming rig set up.
Written by a customer while visiting Samsung US
Customer Rating
3
Pretty good
on May 16, 2023
Posted by: RuffDuff
[This review was collected as part of a promotion.] For the most part this is a very good monitor. I use it for work and personal use, but I was disappointed to realize it didn't have a camera during a Teams meeting. One of the monitors will go "snowy" and lose image every now and then, but it's out of warranty.
I'm a big Samsung consumer, but this was a bit of a disappointment. But, I love the curved screen.
I'm a big Samsung consumer, but this was a bit of a disappointment. But, I love the curved screen.
Response from Samsung USBy Michelle S, Michelle S, May 17, 2023
Thank you for purchasing the FreeSync Curved monitor. I am sorry that you were not aware that this model does not come with a camera and that you are experiencing an issue with the monitor issue. Samsung is committed to providing the best possible product experience, quality, and value. We are sorry to hear Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't fully meet your expectations and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US