Customer reviews from Samsung US
Samsung - Refurbished Excellent - 23.5" CF396 Curved Monitor 1800R Curvature AMD FreeSync 4ms Response Ultra-Slim Wide Viewing Angle - Black
Average customer rating
4.6
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
280
4 Stars
52
3 Stars
11
2 Stars
2
1 Star
19
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - 23.5" CF396 Curved Monitor 1800R Curvature AMD FreeSync 4ms Response Ultra-Slim Wide Viewing Angle - Black
Customer Rating
5
Amazing monitor!
on August 10, 2016
Posted by: AOH123425
This is my first monitor. I got this one for reading and my research
Pros: Realistic color, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of Opeation
on August 26, 2016
Posted by: PRsquared
from Albany, NY
Expertise:Intermediate
This product was extremely easy to setup and to begin use.
Pros: Bright display, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
works GREAT!!!
on January 9, 2017
Posted by: norreb
from Long Beach, CA, USA
Expertise:Intermediate
I have been using this for almost a month now, it is awesome!! The color is great, the picture is clear!! Very nice monitor!!!
Pros: Bright display, Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent view and response.
on August 18, 2017
Posted by: ljorti66
from San Juan, Puerto Rico
Expertise:Intermediate
It is like been in the live audience. The sound and picture are excellent.
Pros: Bright display, Realistic color, Inexpensive, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear as can be
on May 5, 2022
Posted by: Guitardude
[This review was collected as part of a promotion.] I use my Samsung monitor with my small recording set up and I couldn't be happier. I don't have much room to spread out so the size is perfect. Recording software often comes with a jam packed screen full of numbers and different options to choose from and the strain on my eyes can be horrible. Not anymore! This monitor is so clear I can see everything as if I was an inch away from the screen. The light filtering feature is by far my favorite thing about it though. Most computers come with a blue light filter, but they just don't get it right like Samsung has with the filter they've included with the monitor. Great monitor from a great brand.
Written by a customer while visiting Samsung US
Customer Rating
1
It's has nice color
on April 28, 2025
Posted by: Mclo75
[This review was collected as part of a promotion.] I use my monitor to stream shows that I could just get on TV, so it's really n ot needed.
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
I think that this product is frequentlyn starting
on June 29, 2025
Posted by: ILivetoshop25
[This review was collected as part of a promotion.] Funny you should ask how I use this device, the monitor monitors me, therefore schedule he wise has it's control
Value
1
Response from Samsung USBy Samsung, July 2, 2025
We are very sorry to see that you have encountered issues with the Samsung 27" CF39 FHD Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Written by a customer while visiting Samsung US
Customer Rating
3
Power wire
on January 10, 2019
Posted by: SlowDevice
from United Kingdom
Expertise:Intermediate
The power connector has a 2 pin to allow you to connect a adapter which is included with cant be removed once it has been applied this need to never be added to a power pack ever again Samsung.
I would recommend this to a friend!
Features
2
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Solutions, OBA, January 16, 2019
SlowDevice:
Thank you for your review of the Samsung C27F398 Curved Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at either of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Thank you for your review of the Samsung C27F398 Curved Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at either of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Written by a customer while visiting Samsung US