Customer reviews from Samsung US
Samsung - LS27HG802EFXZA 27" QHD Odyssey G80HF 5K Gaming Monitor (2026) - Black
Average customer rating
4.2
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
8
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
1
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for Samsung - LS27HG802EFXZA 27" QHD Odyssey G80HF 5K Gaming Monitor (2026) - Black
Customer Rating
3
great features
on July 15, 2026
Posted by: pikachef
from Washington state
[This review was collected as part of a promotion.] great features, and long lasting use without overheating.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Response from Samsung USBy Samsung Brand Ambassador, July 15, 2026
pikachef:
Thanks for choosing the Samsung G80HF Monitor. I hope that your monitor is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
Please call us at 1-800-SAMSUNG, available daily from 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Monitors
Thanks for choosing the Samsung G80HF Monitor. I hope that your monitor is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
Please call us at 1-800-SAMSUNG, available daily from 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Monitors
Written by a customer while visiting Samsung US
Customer Rating
5
Raja
on July 13, 2026
Posted by: Raja vun
from Rockford IL
[This review was collected as part of a promotion.] I really need cuz I never had a gaming thing I will be happy if I get it
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good memory and ro.
on July 8, 2026
Posted by: D nice
from 10119 Willow Crossing Dr
[This review was collected as part of a promotion.] This was a great product and I recommend it to everyone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great features
on July 7, 2026
Posted by: Olalucky
from 5550 caddis bnd apt 207
[This review was collected as part of a promotion.] Great features and highly Recommended in any work experience
I would recommend this to a friend!
Features
3
Performance
4
Design
2
Value
3
Response from Samsung USBy Samsung Brand Ambassador, July 15, 2026
Olalucky:
Thank you for choosing the G80HF Monitor! If there is ever anything, we can do to help improve your experience, please know we are always here to help.
You can contact us at 1-800-SAMSUNG, available daily from 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Monitors
Thank you for choosing the G80HF Monitor! If there is ever anything, we can do to help improve your experience, please know we are always here to help.
You can contact us at 1-800-SAMSUNG, available daily from 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Monitors
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible experience, product wasnt much better
on July 6, 2026
Posted by: UnsatisfiedCustomer
from Michigan
Had a horrible time even trying to get the product and then after 3 orders i finally got the product. Once it arrived and i put it up i was heavily dissapointed in the quality o the monitor. It was about 100 nits darker than my 8 year old alienware montitor, and when i would launch games on my computer it would flicker to black for a few seconds. Ended up getting an ROG and im much happier. I recommend doing the same
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Brand Ambassador, July 13, 2026
UnsatisfiedCustomer:
We’re sorry to hear that the picture on your Samsung G80HF Monitor appears too dark. If this isn’t meeting your expectations, there are several settings you can adjust to improve the overall brightness and clarity of your screen.
First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following:
• Dynamic – Brighter and clearer for well-lit rooms
• Standard – Balanced for most environments
• Movie – Ideal for watching in a dark room
• Eco – Designed for energy savings
• Filmmaker Mode – Preserves the creator’s original intent
You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50).
Finally, we recommend making sure your Monitor has the latest software installed: Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further assistance with setup or adjustments, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday). You can also LiveChat with an agent through the ‘Support’ link on our website.
~ Samsung Monitors
We’re sorry to hear that the picture on your Samsung G80HF Monitor appears too dark. If this isn’t meeting your expectations, there are several settings you can adjust to improve the overall brightness and clarity of your screen.
First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following:
• Dynamic – Brighter and clearer for well-lit rooms
• Standard – Balanced for most environments
• Movie – Ideal for watching in a dark room
• Eco – Designed for energy savings
• Filmmaker Mode – Preserves the creator’s original intent
You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50).
Finally, we recommend making sure your Monitor has the latest software installed: Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further assistance with setup or adjustments, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday). You can also LiveChat with an agent through the ‘Support’ link on our website.
~ Samsung Monitors
Written by a customer while visiting Samsung US