Customer reviews from otterbox.com
OtterBox - iPhone 15 Pro Defender Series Pro Case - Polycarbonate Bump-Resistant - Black
Average customer rating
4.2
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
58
4 Stars
17
3 Stars
9
2 Stars
8
1 Star
5
83%of customers recommend this product.
(
60 out of
72)
Customer Reviews for OtterBox - iPhone 15 Pro Defender Series Pro Case - Polycarbonate Bump-Resistant - Black
Posted by: DannyB
Verified Purchase:Yes
I am a Commercial HVAC technician. OtterBox has saved my past 5 iPhones more times than I can count. I put my phone through a rough day at work and I play hard as well. I have dropped my phone sooooo many times with NO DAMAGE! Thanks OtterBox for a Great product!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gliskis
Verified Purchase:Yes
It is expensive and not a great value for the price paid
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Good protection, lousy design as the phone constantly pops out of the belt clip
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Provides the best protection and looks great too! Love the color!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mic W
Verified Purchase:Yes
Love the look and feel. Hate that it isn’t MagSafe though.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Clay
Verified Purchase:Yes
The plastic around the camera cracked and broke within the first week. It was not dropped or anything. Other than that I have been enjoying the case.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, November 1, 2023
Hello! We are so sorry to hear that the edge near the camera opening portion of your case broke. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement so you may continue to enjoy this amazing case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
1
No MagSafe charging on a reliable basis.
on October 30, 2023
Posted by: stu2242
Does not work with Apple MagSafe charger. Box says "Works with wireless and MagSafe charging pads (no magnets in case)" It is very difficult to line up charger and not reliable with MagSafe charger. Very disappointed with Otterbox and their portrayal that this case works with MagSafe chargers.
Response from otterbox.comBy Customer Service, October 30, 2023
Hello! We apologize for any confusion or inconvenience. The Defender and Defender Pro Series case are compatible with wireless charging, but do not contain magnets in the case. Therefore, they will not adhere or "snap" to MagSafe charging stands and accessories. Should one be looking for a case with the rugged protection of the Defender, but also with MagSafe (magnets in the case) the Defender XT is an excellent option to consider! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any further questions!
Written by a customer while visiting otterbox.com
Posted by: Marco
Verified Purchase:Yes
Sturdy, substantial, yet not too big. Excellent to grip.
Written by a customer while visiting otterbox.com