Customer reviews from otterbox.com
OtterBox - iPhone 15 Pro Defender Series Pro Case - Polycarbonate Bump-Resistant - Black
Average customer rating
4.2
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
58
4 Stars
17
3 Stars
9
2 Stars
8
1 Star
5
83%of customers recommend this product.
(
60 out of
72)
Customer Reviews for OtterBox - iPhone 15 Pro Defender Series Pro Case - Polycarbonate Bump-Resistant - Black
Customer Rating
5
This iPhone Defender Pro Case by Otter is Premium!
on November 20, 2023
Posted by: Ericka5
from El Paso, TX
Gender:Female
[This review was collected as part of a promotion.] I love my new iPhone 15 Pro Defender Series pro case because it is sleek, durable, and it fits and protects my iPhone perfectly! I also love that it has an antimicrobial additive that helps inhibit microbial growth, now how awesome is that! Great product by OtterBox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Not what the used to be
on November 18, 2023
Posted by: ADavis
I've been a fan of Otterbox Defender cases for years and have bought many of them. With this new one, I have discovered that for some reason, they have made the latch that holds the case in the clip holder much more flimsy and less reliable. Every Otterbox Defender case I have ever had clicked into the belt holder with a very firm click that gave you confidence it was securely attached. This new latch is shallower, smaller, FLIMSIER and MUCH less secure. It now comes (accidentally) unlatched from the belt carrier much easier than the old ones. Why they would foolishly ruin a successful product by greatly weakening the latch is beyond understanding. Who says, "Let's take this product that works very well and modify the latch so that it doesn't work nearly as well" - ???? Apparently they forgot that the sturdiness of the latch is THE MOST IMPORTANT PART OF THIS PRODUCT. I am currently seeking an alternative, since I am now unconfident that otterbox seeks to build a reliable quality product anymore. this is my option based on this product and other sub par product offerings in the past few years.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 24, 2023
Hello! We apologize that you are experiencing issues with your Defender Pro Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Amber
Verified Purchase:Yes
Great case. Dropped my phone many times and it protects. I also use a glass screen protector as well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Damitdennis
Verified Purchase:Yes
Fits perfectly. Keeps my phone safe. Definitely recommend
Written by a customer while visiting otterbox.com
Posted by: RR Merlin Man
Verified Purchase:Yes
Fits the phone like a glove, as usual. Glad I didn't drop the new pone without the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mom of 3
Verified Purchase:Yes
I have purchased this same case for three phones now and am always impressed with the quality and how well it protects my phone. It has good grip and always protects my phone from drops. I highly recommend this case to others!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Masterrei
Verified Purchase:Yes
Sturdy case with superior protection. Wish it had the integrated screen protector like my previous case for my IPhone 12 Pro Max, that was a great feature.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hugo
Verified Purchase:Yes
I love my case color, fits with my iPhone 15 Pro, I recommend it
Written by a customer while visiting otterbox.com