Customer reviews from otterbox.com
OtterBox - iPhone 15 Pro Defender Series Pro Case - Polycarbonate Bump-Resistant - Black
Average customer rating
4.2
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
58
4 Stars
17
3 Stars
9
2 Stars
8
1 Star
5
83%of customers recommend this product.
(
60 out of
72)
Customer Reviews for OtterBox - iPhone 15 Pro Defender Series Pro Case - Polycarbonate Bump-Resistant - Black
Posted by: Ian W
Verified Purchase:Yes
I have always used Otterbox because they fit well and work with the phones functionality. The IPhone 15 case is no different. They stand behind their product. I had another phone. When the case became ragged, they replaced it after sending a picture of the damage.
Written by a customer while visiting otterbox.com
Posted by: DjBru
Verified Purchase:Yes
I am only giving 3 out of 5 stars because one of my favorite features of the Defender case is the holster and it has changed. I have owned three Defender cases prior to this one. I loved how they would protect my phone when hiking. The new case for my iPhone 15 Pro only allows the phone to snap in with the screen facing out. Not very protective. Really bummed it doesn’t fit like it used to.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, May 15, 2024
Hello! We are so sorry to hear you are experiencing an issue with your holster. The holster is designed to allow for the device screen to still be able to face in, and we would be happy to troubleshoot this with you! Please reach out to our CS Team by phone or via chat, and we are happy to help!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
The best phone protector made today. Beautiful color choice
Written by a customer while visiting otterbox.com
Posted by: JDC001
Verified Purchase:Yes
Fit perfectly, all buttons work fine, camera, plug, etc. Nice case!! Plus blue so I won't lose the black one anymore!
Written by a customer while visiting otterbox.com
Posted by: Rich P
Verified Purchase:Yes
The belt clip does not hot the phone case very well . It is loose & keeps falling out/off the clip.
Response from otterbox.comBy Customer Service, March 28, 2024
Hello, Rich! We are so sorry to hear you are experiencing a retention issue with the belt clip holster portion of your Defender Pro. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Roxy
Verified Purchase:Yes
So far so good…I just hope this one last more that the other one that I got on October and broke after 3 months which was weird because I have OtterBox cases forever and no problems till that one. My iPads, iPods, Apple Watch and my iPhones always OtterBox cases !!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Debbie
Verified Purchase:Yes
Glad to have same coverage without being black in color. I love the blue.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Babak
Verified Purchase:Yes
the phone case looks nice but for some reason the clip doesn't hold the phone correctly and i have to push it in a couple of times to make sure it is in place. please advice
Response from otterbox.comBy Customer Service, March 6, 2024
Hello! We are so sorry to hear you are experiencing an issue with your belt clip holster. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com