I had this type of case for my iPhone 12 mini, so when I got my iPhone 15, I ordered a new case for it. Somehow, this case doesn't seem to be as good as my previous one; when I snap the phone to the back of the case, I don't get the "click" that lets me know it's fastened securely, and in fact, I've had the phone pop off the back a few times. I've tried to make sure it's fully snapped into place, but I just don't trust that the phone won't fall off my belt. On the upside, when it does fall off, the case around the phone seems to protect it from the fall.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 24, 2023
Hello! We are so sorry to hear you are experiencing an issue with your belt clip holster. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
accidently ordered. 2 - company unresponsive in dealing with returns! i may like the product... but i also may never buy it again... and this seems not to post. === guys! get your STUFF TOGETHER!
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 24, 2023
Hello! We apologize that you accidentally ordered two Defender Pro Series cases. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
This allows most screen protectors but not camera it would be nice if Otterbox made there own tempered glass screen and camera protectors to fit this case
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, October 24, 2023
Hello! We have a great lineup of screen protection options that will pair perfectly with this case. While we do not make individual camera protectors at this time, we certainly appreciate that feedback and we are most happy to pass that along to our team!
This at least 4th Defender I have had over the last 10 or more years. Only issue is phone case does not seem to snap into the holster as secure as it has always done in the past