Customer reviews from crock-pot.com
Crockpot - 7-Quart Manual Slow Cooker - Charcoal
Average customer rating
4
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
18
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
5
64%of customers recommend this product.
(
9 out of
14)
Customer Reviews for Crockpot - 7-Quart Manual Slow Cooker - Charcoal
Customer Rating
3
disappointed
on November 14, 2021
Posted by: Ken66
from Alliance, Ohio
Gender:Male
Frequency of use:Daily
Length of ownership:1 month
Crockpot lid does not fit correctly. I have read from previous reviews that the manufacturer has said it is designed that way. I have to disagree. I have 3 other crockpots that the lids fit very well and have no gaps at all. One of them even has a rubber seal on the lid. How do I get a proper fitting lid?
I would recommend this to a friend!
Response from crock-pot.comBy Crockpot, Consumer Care Team, November 22, 2021
Thank you for taking the time to submit a review. Apologies for any inconveniences caused. We have high expectations for our products here at Crock-Pot, and we would like to hear more about your experience with your Express Crock. We will be more than happy to fix this for you. For further assistance, please give us a call at 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 5:00 pm EST.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Lid Doesn't fit
on October 13, 2019
Posted by: Kristennm
from Georgia
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I was so excited about my crockpot. I take it out of box and put the lid on it and the lid doesn’t fit the crockpot. I have huge gaps on the side and it doesn’t lay flat on the crockpot. Im disappointed that the crockpot doesn't keep the heat inside because it’s not sealing. My crockpot is damaged and thats very disappointing.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, October 14, 2019
Thank you for your review. Newer model Crock-Pot® slow cookers are designed with a small gap, approximately 1/4", between the lid and the stoneware. This gap prevents pressure due to steam build-up that can cause the lid to crack or shatter. If the lid were to form a perfect seal around the stoneware, the unit will operate like a pressure cooker rather than a slow cooker. Have a nice day!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Purple Crock Pot looks great in my kitchen.
on June 13, 2019
Posted by: Lyrad
from Philadelphia
Gender:Male
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] This 7.0 crock pot purple is the best ever.
Love this item
Love this item
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Looks good
on May 5, 2019
Posted by: Rose7766
from McMillan,mi
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] Does its job and cooked great.Love the price. Had a great meal the family loves it.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: terwick
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
Perfect replacement for my old crockpot and beautiful color
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: Dehart
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
Love it!!!!!!!!!! Love the purple color!!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: Purplepot1
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
Love the color! Seems like it didn’t get really hot the first time I used it but the second time and here on out it has worked excellent!
Written by a customer while visiting crock-pot.com
Posted by: Kalester
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
Works great!! Arrived quickly, easy to set up and use.
Written by a customer while visiting crock-pot.com