Customer reviews from lg.com
LG - 42" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.8
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
689
4 Stars
60
3 Stars
8
2 Stars
3
1 Star
12
Customer Reviews for LG - 42" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
2
Burn Baby Burn!
on August 2, 2026
Posted by: Fedup with OLED
Burn in.. burn in.. I will not be purchasing any OLED TV's anytime soon. All Oled Tv's will have a burn in issue. LG's on board fix does squat as far as fixing it. Move on people, nothing to buy here.
Written by a customer while visiting lg.com
Customer Rating
5
Amazing picture quality
on August 2, 2026
Posted by: ManiR
[This review was collected as part of a promotion.] I am really impressed by how thin this TV is and how crisp the picture quality is. I have not yet added a soundbar but the audio is good as is too. For a home theater experience I will be adding on a subwoofer and soundbar though. I am not a huge fan of the clunky remote. But it is nice to have one touch/press buttons for most used apps directly on the remote. I have it mounted on my wall and that definitely took some time given the size and weight of the TV but it looks perfect up on the wall and makes our experience 10x better than my previous older TV. The colors really pop and are vibrant.
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful TV with great soundbar
on July 30, 2026
Posted by: Bocco
from Hillsboro, MO
This is by far the best TV we've ever owned. Beautiful vibrant colors. Paired it with LG S90TR soundbar and combined its nearly like being in a theatre. The TV controls are straight forward and intuitive.
Response from lg.comBy ^Rich, LG Digital Care Team, July 31, 2026
Hi there, Bocco! Thanks for the review. Love hearing your TV and soundbar are giving you that theater‑like experience at home. If you ever need help with anything down the road, @LGUSSupport is always here for you.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
1
Great features
on July 30, 2026
Posted by: JM08
I consider myself a very tech savvy individual. Ive own several LG products in the past and not a hiccup and would undoubtedly recommend to a friend; however with my most recent purchase of my LG C5 TV and LG sound suite system I have had the most issues I have had with a product in a long time. I dont know if its the TV that is having issues with the sound suite or the sound suite having issues with the TV. What I do know is that ive been experiencing issues. Other than that the clarity and responsiveness is great compared to my LG C3. I love the products however not so much the problems and issues ive encountered and encountering.
Written by a customer while visiting lg.com
Customer Rating
5
Great tv
on July 28, 2026
Posted by: Ddix1
Great tv. Bright and clear picture. Easy to set up and operste
Response from lg.comBy ^Rich, LG Digital Care Team, July 28, 2026
Hey there! Thanks for the review. Always great hearing your OLED is delivering that bright, clear picture and easy setup. If you ever need help with anything, @LGUSSupport is here for you.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
5
Amazing picture quality
on July 27, 2026
Posted by: Mark 1125
from Vineland NJ
[This review was collected as part of a promotion.] This LG tv has amazing picture quality especially when viewing 4K content. Fast response to whatever you want to do. Very thin design and looks great hanging on my wall. I probably will never use all the features this TV has.
(click to see the video)
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on July 25, 2026
Posted by: Dev638725
from Sunnyvale, CA
The OLED is beautiful, good contrast, deep blacks, quick responsive and fantastic colors. I highly recommend this tv for picky buyers. Beware, tv is too dark in bright rooms. Love this one!
Response from lg.comBy ^Rich, LG Digital Care Team, July 25, 2026
Hey there, Dev! Appreciate you sharing your thoughts. Always great hearing the OLED is delivering that stunning picture you were hoping for. We’ll pass along your note about brightness in bright rooms so the team can review it.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
1
Bad experience
on July 24, 2026
Posted by: Defective on arrival
It was a terrible experience. The unit was defective.
I spent over an hour online with an LG Robo agent with a conclusion that the unit needed to be repaired and they would send a repair agent, but he never showed up and we had a terrible time returning the unit.
Needless to say I bought a new TV. It was not an LG.
I spent over an hour online with an LG Robo agent with a conclusion that the unit needed to be repaired and they would send a repair agent, but he never showed up and we had a terrible time returning the unit.
Needless to say I bought a new TV. It was not an LG.
Response from lg.comBy LG, July 28, 2026
Hello. We appreciate you sharing your review about your LG OLED55C5PUA TV. We recognize your experience with the functional condition of your unit and the service scheduling process, and we aim to deliver high-quality electronics alongside smooth customer support. We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Written by a customer while visiting lg.com