Customer reviews from Dyson
Dyson - Purifier Cool PC2 De-NOx - White/Gold
Average customer rating
4.7
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
37
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
1
94%of customers recommend this product.
(
33 out of
35)
Customer Reviews for Dyson - Purifier Cool PC2 De-NOx - White/Gold
Posted by: Chinadoll
Verified Purchase:Yes
I always trust Dyson!!
We have 3. All controlled on Dyson App.
We have 3. All controlled on Dyson App.
Response from DysonBy Dyson Customer Service, June 10, 2026
Thank you so much for your loyalty and trust in Dyson over the years! It’s wonderful to hear you have three Dyson machines, all connected and managed through the Dyson App. Your ongoing confidence in our products means a lot to us, and we’re grateful for your positive feedback. We’re proud to be part of your home, and we look forward to continuing to serve you for many years to come.
Written by a customer while visiting Dyson
Posted by: RoHo
Verified Purchase:Yes
I bought the air purifier about a month ago, mainly to help with cooking odors which the exhaust fan couldn't eradicate by itself. It has really helped to freshen the air. I keep it set on automatic mode, and it turns on as needed. Quiet operation, too.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 13, 2026
Thank you so much for sharing your wonderful feedback! We are thrilled to hear that your air purifier is doing an excellent job at eradicating cooking odors, freshening your air, and operating quietly on automatic mode.
Written by a customer while visiting Dyson
Posted by: Msch
Verified Purchase:Yes
Unable to get filters always unavailable for purchase
Written by a customer while visiting Dyson
Posted by: Mrslizz
Gender:Female
Verified Purchase:Yes
Quite, coverage great, filtration picks up and works right away.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 21, 2026
Hi, thank you so much for sharing your feedback with us. We are truly glad to hear that you are enjoying the features, quiet performance, strong coverage, and quick filtration of your machine. It is wonderful to know it is working well for you, and we really appreciate you taking the time to let us know. If there is anything else you would like to share or if you ever need support, we are always here to help.
Written by a customer while visiting Dyson
Posted by: Digs air purifier
Gender:Male
Verified Purchase:Yes
The filters are amazingly long lasting and keep the noise down great. The air flow does well and good I just wish I didn’t have to set the button down so often to kick the swing mode up on its coverage you know. Overall I like the design. A+ rating.
Response from DysonBy Dyson Customer Service, November 17, 2025
Thank you for sharing your feedback. We are delighted to hear that the filters are providing long-lasting performance, keeping noise levels low, and that the airflow meets your expectations, as delivering reliable and effective features is central to our commitment. We regret that the swing mode requires frequent adjustment to achieve the coverage you prefer, and we appreciate you bringing this to our attention. If you are open to it, we would be glad to explore ways to further enhance your experience, whether through guidance, usage tips, or tailored support. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is very important to us, and we remain committed to helping you get the most from your Dyson machine. Thank you again for your valuable input.
Written by a customer while visiting Dyson
Posted by: dmcfl
Verified Purchase:Yes
It still has a strong odor when running That is disappointing as I have been using it for a month
Response from DysonBy Customer Service, Rubaid K, September 7, 2025
Thank you for sharing your feedback. We are sorry that your product continues to emit a strong odor even after a month of use. We understand how disappointing this can be, particularly after allowing time for the issue to resolve, and we sincerely appreciate you bringing this to our attention. Our aim is to ensure that every product provides a fresh and pleasant experience during operation. If you are open to it, we would be glad to explore potential solutions, such as identifying the source of the odor, reviewing filter components, or offering maintenance guidance that may help resolve the issue. Please feel free to contact our chat or voice support team for further assistance. We remain committed to your satisfaction and appreciate the opportunity to make things right.
Written by a customer while visiting Dyson
Posted by: Virginia
Gender:Female
Verified Purchase:Yes
I purchased the purifier to determine what is the nature of the odors I have been encountering in my residence. The odors are intermittent and often clear with several standing fans set at high speeds. I have been having symptoms of headaches, fatigue, and brain fog. Occasionally there is a sulfur odor, but more often an odor similar to dry cleaning odors, but a little more “earthy”.
The Dyson purifier has been placed in my bedroom for two weeks now. I am getting data showing moderately poor air quality and moderate to high volatile organic compounds readings. While this is nonspecific as to the actual agents in the VOCs, it has assisted me greatly in my efforts to determine the sources of the unusual odors.
The Dyson purifier has been placed in my bedroom for two weeks now. I am getting data showing moderately poor air quality and moderate to high volatile organic compounds readings. While this is nonspecific as to the actual agents in the VOCs, it has assisted me greatly in my efforts to determine the sources of the unusual odors.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Shant
Gender:Male
Verified Purchase:Yes
Fan is very weak even at its highest level. Anything between level 5-10 is extremely loud.
Dyson return has been the worst experience I have ever. 2 weeks and 4 phone calls later, still no return label. Do not buy direct from Dyson!
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, August 30, 2025
Thank you for taking the time to share your feedback. We are genuinely sorry that your experience with the fan did not meet expectations. We fully recognize the importance of both performance and noise levels in ensuring comfort and satisfaction, and we appreciate you bringing these concerns to our attention. We also regret the inconvenience you experienced during the return process. This does not reflect the standard of service we strive to uphold. If you are willing, we would be grateful for the opportunity to make things right. Please contact our customer support team, and we will do our utmost to resolve the issue. Furthermore, we welcome any additional feedback that may help us improve our products and services. For any questions or concerns, please feel free to reach out to us at askdysonus@dyson.com.
Written by a customer while visiting Dyson