Customer reviews from Pura Scents
Pura - Car Pro Smart Fragrance Diffuser - Black
Average customer rating
4.3
(1,869 Reviews)
Rating breakdown 1,869 reviews
5 Stars
1,232
4 Stars
281
3 Stars
170
2 Stars
82
1 Star
104
Customer Reviews for Pura - Car Pro Smart Fragrance Diffuser - Black
Customer Rating
4
Pro is amazing - just needs a few small improvements
on July 24, 2025
Posted by: Mark
I've had my Pro since Christmas '24 and love it! One issue that holds it back from 5 stars is the short battery life. Here's what I would like to see which would probably help a lot:
Make a "custom frequency" setting that we can set up in the app, which would allow the user to set up the power on/frequency/power off timers. For example, I would create a setting that would say "Step 1: when uninterrupted motion detected for more than 10 seconds, turn on Pura Pro. 2. Run subtle release of fragrance every 5 minutes. 3. When motion has stopped for more than 30 seconds, turn off Pura Pro". Each of those steps would be able to be custom set to suit the needs of the user.
I have no problems with the scents or how long they last. But I often enter my car to find the Pro is already on and based on the scent has been for at least a few minutes if not longer, with no one in the car, no motion of the car itself. All I can think is a large truck may have gone by or wind movement or ???
This should be able to be contained to an app update and maybe a firmware update, since you're not changing the hardware functionality of the unit.
Keep up the great work Pura team! This is definitely a great addition to my home - we have one pro and two originals in all three of the cars! :)
Written by a customer while visiting Pura Scents
Customer Rating
4
Great smell for your vehicle!
on July 23, 2025
Posted by: Ashlyn C.
[This review was collected as part of a promotion.] I have enjoyed my air freshener. I do wish that it was stronger smelling even on the highest option.
Written by a customer while visiting Pura Scents
Customer Rating
2
Disappointed -Frustrating Return Process
on July 23, 2025
Posted by: Aditya
The diffuser didn’t work well — I could barely smell anything unless I put my nose right next to it. On top of that, the return process was unnecessarily complicated. You have to email and call, then wait in line just to get a return label. A smoother return experience and better product performance would’ve made a big difference.
Written by a customer while visiting Pura Scents
Customer Rating
5
Great for my car!
on July 22, 2025
Posted by: Kingsley R.
[This review was collected as part of a promotion.] Great scents. It works for weeks on a single charge. And it’s compact. Perfect for my car.
Written by a customer while visiting Pura Scents
Customer Rating
5
Easy to use, smells amazing
on July 22, 2025
Posted by: Ellen B.
[This review was collected as part of a promotion.] I have two dogs and two sons that get in and out of this car regularly. Enough said! The lemon scent is delightfully clean and effective; the diffuser is easy to use. Win win!
Written by a customer while visiting Pura Scents
Customer Rating
2
Does not work as consistently as original
on July 22, 2025
Posted by: Susan
I bought the plug in style for my husband’s car and it always functions properly. I decided to get one for my car as well, but only the pro was available online. The pro, has a mind of its own with it working intermittently.
Written by a customer while visiting Pura Scents
Customer Rating
3
Not bad
on July 21, 2025
Posted by: Yusuf R.
[This review was collected as part of a promotion.] First one I bought was faulty, got sent a new one works but scent isn’t very strong and always stays on for some reason when I come near it
Written by a customer while visiting Pura Scents
Customer Rating
1
Not my favorite
on July 21, 2025
Posted by: Liz V.
[This review was collected as part of a promotion.] This thing is alright, the scents are not as strong as I would like and the Pro is advertised like it is able to not have a charger attached to it however I have to keep mine plugged in because it in fact does not keep a charge like advertised. I would not recommend this device to anyone.
Written by a customer while visiting Pura Scents