Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue
Average customer rating
3.4
(243 Reviews)
Rating breakdown 243 reviews
5 Stars
88
4 Stars
45
3 Stars
28
2 Stars
29
1 Star
53
55%of customers recommend this product.
(
123 out of
223)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue
Customer Rating
5
Great Phone, move the Note features
on October 30, 2022
Posted by: Happy Samsung user
from FLORIDA
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone, takes great pictures, have used it across the planet and always had a great experience
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 27, 2022
Posted by: Linnet
from Tampa florida
[This review was collected as part of a promotion.] It cost me a lot to change equipment because being so small it was very comfortable and very fast
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone that still lasts
on October 17, 2022
Posted by: Ywshen
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone around 2 years ago and it is till going strong. The only complaint with the phone so far is that it gets pretty hot after a while of watching videos. The camera on the phone seems to me to take even better photos than iphone 14 pro
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
I really enjoy my S10.
on October 11, 2022
Posted by: Bob777
from Pilot Rock, Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my Straight talk S10 and I believe it is unlocked. It seems to perform flawlessly, but I wish I could afford a new, faster phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
On point phone every feature you could dream of
on October 11, 2022
Posted by: Lucy
from Wallace MI
[This review was collected as part of a promotion.] This phone was a gift from a friend...I am going through a divorce right now,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Piece of crap
on September 2, 2022
Posted by: Mad mom
from Indiana
Expertise:Intermediate
Bought for my daughter to use for after school stuff and she can't even call or text me when she needs picked up because the mobile data won't work. Tried calling straight talk workers to see if they could help in any way and they couldn't find an issue, so not sure what else to do except buy a different phone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, September 6, 2022
Hello. Thank you for taking the time to review the Samsung Galaxy S10. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I’ve attached a couple articles that should help concerning the connectivity of your daughters’ device. If you need any further assistance, please feel free to reach out to Samsung Support, also below. Thank you for being a valued customer. –Bethany
Galaxy phone is unable to make or receive calls (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Galaxy phone is unable to make or receive calls (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY - Known issue with screen going dead
on August 16, 2022
Posted by: Ganesh
from NJ
Expertise:Intermediate
Purchased a Galaxy S10 128GB (Unlocked) from Samsung in March 2019. Screen went dead yesterday, totally dark. After researching a few websites and seeing that a lot of people complained about this issue, I stumbled onto this link on the Samsung website!
https://www.samsung.com/us/support/troubleshooting/TSG01001470/
https://www.samsung.com/us/support/troubleshooting/TSG01001470/
Samsung knew this was a product defect but still sold the product!!! Duping customers!
No, I would not recommend this to a friend.
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, August 23, 2022
Hi Ganesh, Thank you for your review of the Samsung Galaxy S10. At Samsung, we value all feedback as we strive to innovate and improve on the design and functionality of our products. The link you posted offers troubleshooting steps you can take to determine the cause and as stated in step 4, if your screen fails to turn on after performing the previous steps, your device needs service. Please contact Samsung Support, which I’ve attached below for further assistance. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 29, 2022
Posted by: Drew
from Mantua New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] Did everything I wanted and runs great had problems
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US