Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue
Average customer rating
3.4
(243 Reviews)
Rating breakdown 243 reviews
5 Stars
88
4 Stars
45
3 Stars
28
2 Stars
29
1 Star
53
55%of customers recommend this product.
(
123 out of
223)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue
Customer Rating
4
Amazing phone with two issues
on March 13, 2019
Posted by: JardSquid
from Los Angeles
Expertise:Intermediate
The S10 is an amazing phone but has two major issues. One is my hands keep going numb while holding the phone. I assume this has something to do with the reverse charging but I cannot turn off the wireless charging to test my theory. Second, the display is truly edge to edge. This is amazing but it causes me to constantly select things while just trying to hold the phone.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 10, 2019
Posted by: cfails
from Columbus Ohio
I would recommended phone to anybody that's looking into getting a good smartphone that is willing to pay the money for it. Its a very good phone and the phone exceeded my expectations on the features It's exspecially the cameras are very good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nailed it!!
on March 10, 2019
Posted by: EverythingLoveAbtSamsung
from Houston
Expertise:Intermediate
Easily best phone out there. I don't think any one beats Samsung in terms of screen. Its beast phone!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not much better than S8, and worse in some cases
on March 9, 2019
Posted by: ga376
from NY
Expertise:Intermediate
Upgrading S8 (and likely S9) to S10 is NOT worth it. Maybe the camera is better, but the fingerprint sensor is supper annoying - often does not work. have to switch fingers in some cases. Much worse than S8 fingerprint recognition.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Great hardware
on March 9, 2019
Posted by: JohnC4
from Powrll, Ohio
Expertise:Expert
I have both pixel 3s, and bought the S10 for the cameras and full screen.
The ultra wide camera is fantastic. A great option for creativity, and just getting more in the shot. Overall very good camera quality. I already miss the pixel night mode.
Screen is fantastic. Great color and brightness. The adaptive brightness sucks compared to stock P. No matter how much I trained it, it just never finds the mark. First time in years I have turned off about brightness.
Still trying to get use to navigation gestures. They offer no new functionality, like stock P does, just a little more screen real estate.
Please turn off the volume limiter. I have to bypass it everytime I get in the car.
The form factor is perfect. Fits great in the hand. love the white, fantastic color. I wish I was brave enough to go caseless.
Give up on Bixby.
Battery life is way ahead of the pixels.
As always, Samsung nailed the hardware. I wish they'd stop changing built android functionality. Focus just on changes needed for there great hardware additions.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
not much better than s8, and worse in some ways
on March 8, 2019
Posted by: ga376
from NY
Expertise:Intermediate
I traded my s8 for s10 and after 2 days of use I regret it. while it maybe making better pics, the fingerprint reader is much worse than s8. I constantly get "press harder", and often it does not recognize my fingerprints.
Do yourself a favor - keep your s8 or s9- s10 is not worth it.
Do yourself a favor - keep your s8 or s9- s10 is not worth it.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible Fingerprint design
on March 8, 2019
Posted by: khe_dee_mo
from kansas
Expertise:Expert
Samsung tried to do too much in too little. Ultrasonic fingerprint is the most terrible fingerprint since S5's fingerprint sensor came out. Most of the applications which used to take fingerprint as sign in have stopped working as the layout of fingerprint interrupts with most application's login area.I would return this and keep my S9, waste of time and money.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from Galaxy S8+, satisfied!
on March 8, 2019
Posted by: E550C
from CA
Expertise:Intermediate
I upgraded from the S8+, the new normal S10 (not the plus) is almost same screen size, but smaller footprint, more pocket-able. New design with the translucent color and minimal bezel is very nice. Only negative so far is the optical fingerprint reader, works most of the time, probably around 75%, hope it improves with software update.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US