Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue
Average customer rating
3.4
(243 Reviews)
Rating breakdown 243 reviews
5 Stars
88
4 Stars
45
3 Stars
28
2 Stars
29
1 Star
53
55%of customers recommend this product.
(
123 out of
223)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue
Customer Rating
4
Really nice design and good performance.
on March 27, 2019
Posted by: Sasa112
from Los Angeles
Expertise:Intermediate
Fingerprint sensor slow and doesn't easily recognize my fingerprint. The curved edge display looks good but sometimes you can't see part of what's displayed because of it. Great phone though.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Glass broke from 3 foot drop on the toilet
on March 26, 2019
Posted by: Zanez
from Iowa
Expertise:Expert
I recently got the s10. The phone fell out of my pocket when I sat on on the toilet and cracked the back corner. I've dropped my s9 from that height with zero damage!
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not Great.
on March 26, 2019
Posted by: Jovani21
from Miami, Fl
Expertise:Intermediate
Good things.
Design, screen, new UI software experience, back cameras and sound.
Bad things.
Fingerprint ID, Home gestures and still old home experience.
As we know the fingerprint on screen is been a nightmare for many people as myself. It doesn’t detect well fingerprint and the space is insanely small for it. I hope Samsung release a new update for this matter. Unfortunately, on the space we are stuck. The 3 home buttons are still the old one on Android pie (Really). I like more the 3 lines gestures, but lines are so thin and small that you can barely reach them and with a case worst. Also I hope Samsung release an update for this gestures home menu, because I really liked it and it is more futuristic.
Design, screen, new UI software experience, back cameras and sound.
Bad things.
Fingerprint ID, Home gestures and still old home experience.
As we know the fingerprint on screen is been a nightmare for many people as myself. It doesn’t detect well fingerprint and the space is insanely small for it. I hope Samsung release a new update for this matter. Unfortunately, on the space we are stuck. The 3 home buttons are still the old one on Android pie (Really). I like more the 3 lines gestures, but lines are so thin and small that you can barely reach them and with a case worst. Also I hope Samsung release an update for this gestures home menu, because I really liked it and it is more futuristic.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So great
on March 25, 2019
Posted by: haeden
from vero beach
Expertise:Beginner
way beyond the apple, this is amazing!! From now on I am all in for Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not happy
on March 25, 2019
Posted by: steelerfan777
from Omaha
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought S10 3 weeks ago. Bluetooth has stopped working. Fingerprint sensor is junk. So disappointed in this phone
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
great phone, not so great camera
on March 25, 2019
Posted by: Zouhair
from Naperville
Expertise:Expert
well, it's great fast slick phone, the only down side to the phone is the cameras. as a photographer i was driven to buy the phone because of it camera, but it is not what i was expecting ... the camera produce somehow soft photos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on March 22, 2019
Posted by: bestphone12
from Newnan GA
Expertise:Expert
The best phone on the market right now. Had to wait a while for it to ship though.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Doesn't stop updating, app edge get stuck looping
on March 20, 2019
Posted by: Sean2707
from Houston
Expertise:Intermediate
[This review was collected as part of a promotion.] Received my phone yesterday, I did a hard reset twice already. It's heating a lot when you charge it, My app egdes don't stop looking for updates and get stuck forever, same for Samsung VR, looking for updates that never exists. I guess i got unlucky and got a defective phone. I am a Honor and Huawei phone poweruser. I miss them already since this is the first time I switch to Samsung, pretty disapointing
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US