Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue
Average customer rating
3.4
(243 Reviews)
Rating breakdown 243 reviews
5 Stars
88
4 Stars
45
3 Stars
28
2 Stars
29
1 Star
53
55%of customers recommend this product.
(
123 out of
223)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue
Customer Rating
1
This phone is straight up bad new, died in 2 weeks
on April 1, 2019
Posted by: Atiqur
from New Jersey, USA
Expertise:Expert
Bought this phone 2 weeks ago - now it won't turn on. Fingerprint technology is bad news.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
almost There
on March 31, 2019
Posted by: Jonafitness1
from satl lake city, ut
Expertise:Expert
Flamingo Pink- 128Gb-Sprint- Unlocked
Pros: Clear screen, simple interface, Fast, Attractive,
Cons: Menu interface, Screen unlock, Curved display
Pros: Clear screen, simple interface, Fast, Attractive,
Cons: Menu interface, Screen unlock, Curved display
The phone itself its a very nice piece of equipment but like everything else we could take away many points from small items that could be done better.
I purchase the regular S10, but when i look back i think i should have purchased the S10E, in my case the only difference is the HR monitor and oxygen Sensor items I like the following points explain what I think needs to be improved.
I purchase the regular S10, but when i look back i think i should have purchased the S10E, in my case the only difference is the HR monitor and oxygen Sensor items I like the following points explain what I think needs to be improved.
S10: The curved Screen is just to sensitive if you do not have a case with the side elevated and you grip the phone the tips of your fingers will cause the screen to act and move ramdomly becuse it detects the other touch points. ( this is why I say the S10e is better because i went to the store and tested and the side unlock is fast and the phone is smaller ++)
1 UI: it is more pollished but it has many sub menus that make the experience confusing.
2: Themes: allow for other 3pty icons to be installed outside the store- There are more icons that need to be theme not just the Samsung apps. otherwise the entire front face meaning the icons and folder looks off
3: On screen FP: I would like to give everyone a TIP! clean the screen after a few unlocks otherwise it will not recognize your prints. IT takes a few second but it sures save you to get mad.
4: Bibxy Home: I like Bixby! my son's SIRI vs Bixbi: the answers where more complete and faster it was capable of understanding better (inglish my thir language vs native speaker) so it is a plus+
What i will add to the home is the capability to add widgets from the applications we add. This way all the information is in one simple location and bixby will be able to be there everytime. Just to think about it makes me smile!
5:Smsung cloud drive: Please make a clear web location so we do not have to search everywhere for the link!
My last point and probably the one i used the most!
6: Health App: IT is very nice and complete almots to the levels of Apple health an in some cases better! I will encourage samsung to add more partners.
I recently bouhgt a BGM and it connects with the phone and I love it! only if my BPM will work with that i think there is only 4 model pumps that connect.
Oxigen levels are done via the phone so ++ the food data base is good and what i truly like and I am very happy about is the reports!!! xls, PDF, HTML. only if you could connect with the Freestyle Libre. :-)
2: Themes: allow for other 3pty icons to be installed outside the store- There are more icons that need to be theme not just the Samsung apps. otherwise the entire front face meaning the icons and folder looks off
3: On screen FP: I would like to give everyone a TIP! clean the screen after a few unlocks otherwise it will not recognize your prints. IT takes a few second but it sures save you to get mad.
4: Bibxy Home: I like Bixby! my son's SIRI vs Bixbi: the answers where more complete and faster it was capable of understanding better (inglish my thir language vs native speaker) so it is a plus+
What i will add to the home is the capability to add widgets from the applications we add. This way all the information is in one simple location and bixby will be able to be there everytime. Just to think about it makes me smile!
5:Smsung cloud drive: Please make a clear web location so we do not have to search everywhere for the link!
My last point and probably the one i used the most!
6: Health App: IT is very nice and complete almots to the levels of Apple health an in some cases better! I will encourage samsung to add more partners.
I recently bouhgt a BGM and it connects with the phone and I love it! only if my BPM will work with that i think there is only 4 model pumps that connect.
Oxigen levels are done via the phone so ++ the food data base is good and what i truly like and I am very happy about is the reports!!! xls, PDF, HTML. only if you could connect with the Freestyle Libre. :-)
Now if you could make just a wearable with only HR and GPS + fitness: SMALL- I thully do not care about SMS, PHOTOS, Emails! I want to enjoy my rutiness disconnect from the Wired world for a few hrs a day.!
Final taught! Great divice- I now have my Iphone seven seating as a paper weight.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Bring back led notifications! :(
on March 29, 2019
Posted by: Anonymous
from Mexico
[This review was collected as part of a promotion.] Just got it! I'm just waiting to hear about the notifications with the light around the camera, it's annoying you took out one of the best & useful features I've had for years.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever used.
on March 29, 2019
Posted by: galaxyGOOD
from NY
Expertise:Intermediate
galaxy S1, galaxy S3, vega iron, galaxy S7 were my previous smart phones and I'm most satisfied with the galaxy S10. So beautiful. So great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone! But could be better in details...
on March 28, 2019
Posted by: spark365
from Atlanta, GA
Expertise:Intermediate
Phone itself is great! Fast, clear and very responsive.
Camera is amazing and very impressed with shake-preventive feature on videos.
Only thing I am little frustrated is the screen protector that is attached to all new Galaxy S10. The one I received has the screen protector that is little off from the front-view camera, which I believe has no affect on the operation of the camera itself, but very frustrating to see when the screen is on. Samsung could have done a better job on details like these. Would have been better if they just sent to screen protector and let users to attach it themselves.
Camera is amazing and very impressed with shake-preventive feature on videos.
Only thing I am little frustrated is the screen protector that is attached to all new Galaxy S10. The one I received has the screen protector that is little off from the front-view camera, which I believe has no affect on the operation of the camera itself, but very frustrating to see when the screen is on. Samsung could have done a better job on details like these. Would have been better if they just sent to screen protector and let users to attach it themselves.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones period!
on March 27, 2019
Posted by: GalaxyKid19
Expertise:Expert
I HIGHLY RECOMMEND this phone. To many features to go in to, the performance is blazing fast, and the is camera top notch. This phone is way too good to pass up for something else.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Proximity Sensor
on March 27, 2019
Posted by: PhillyMike85
from Philadelphia, PA
Expertise:Intermediate
The phone is great except the screen turns on for no reason. My S9 never did this but this phone seems to light up for no reason. Also whenever it connects to a phone call, it makes a loud screeching sound. Is anyone else having this issue?
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nothing really big about
on March 27, 2019
Posted by: HonestReviewer1
from Tucson, AZ
Expertise:Expert
I like the Samsung S9 better, they hyped this one for no big reasons. The finger print is inconveniently in the front instead of the back. This is also harder for it to read your print (it keeps saying "press harder" when the S9 you simply press and it quickly reads without issues). Also, there is NO LED notifications...so if you have a text/message/etc while you're away from your phone, you wont know unless you check your phone. With the older models, you'd easily know by seeing the LED blink...nope, not this one. I dont like it. Features suck, but the performance is like any other Samsung phone (great!).
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US