Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue
Average customer rating
3.4
(243 Reviews)
Rating breakdown 243 reviews
5 Stars
88
4 Stars
45
3 Stars
28
2 Stars
29
1 Star
53
55%of customers recommend this product.
(
123 out of
223)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue
Customer Rating
3
Great display and build but camera is sub par
on April 11, 2019
Posted by: Binn
from Oregon
Expertise:Expert
I have had it for a few weeks its beutiful esp the display and fast and speakers are loud but the camera's resolution / sharpness is worse than my old S8.
It may be a bad copy, I am considering returning it.
It may be a bad copy, I am considering returning it.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is amazing, tons of new small features
on April 9, 2019
Posted by: Clayton E
from Tampa, FL
Expertise:Intermediate
Upgraded from the galaxy s9, so not too much of an upgrade in terms of software. There are alot of small new features that I enjoy, such as the blue light filter custom schedule, changing lock screen wallpapers, etc. Camera is amazing, I love using the ultra-wide camera, and very little detail is lost when zoomed in. Screen is beautiful, hands down the best on the market.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great selection but for me it's the S10!
on April 7, 2019
Posted by: Zion4887
from NYC
Expertise:Expert
Love the new line of phones, they feel great in the hand and run smooth. No complaints.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best one yet
on April 6, 2019
Posted by: tnwcrb2008
from Oakdale, Minnesota
Expertise:Expert
I got my phone less then 3 weeks ago and so far it is the best one I have got.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not Impressed At All
on April 4, 2019
Posted by: RickATee
from Ohio
Expertise:Expert
Bought this to use as a phone as well as something to play PubG Mobile on. Not a very big improvement over my S9, and the S10 is even more unstable and buggy than the S9. Recently dropped it accidentally off my computer desk and the bottom-right corner has cracks all over it. Just as fragile as the S9, if not, more so. Very disappointed
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect
on April 2, 2019
Posted by: R3charged
from Norcross, GA
Expertise:Intermediate
This phone is really polished, its hardware is nice, its software is nice, and all in all the hole punch display isn't a bother. I've had the phone for a little over two weeks now and I've gotten used to correctly placing my finger on the fingerprint scanner.
I'm coming off of the iphone 6s so I'm still habitually sliding up for wifi and such, but the One UI is intuitive and clean. I am also now enjoying the freedom that comes with android compared to ios, being able to further customize the ui more with a launcher. Although I haven't really used the phone much for gaming (mostly for media consumption) compared to the 6s, the battery life and performance are uncanny.
The hole punch doesn't bother me at all mostly because most videos are 16:9 and don't take the space used by the hole punch. When I do watch a movie, it does go into the hole's real estate, but it doesn't really do much in terms of blocking the video and doesn't block important information.
My one complaint with the s10 is that there seems to be no dead zone for the edges. Meaning when I am watching youtube (portrait style), I would accidentally click videos, and when I'm on other applications, it would detect my phone hold as a touch and stop me from swiping with my other hand.
I hope that in the near future they would add a small dead zone to the sides of the phone (and the maybe the top and bottom) so that applications do not detect accidental touches.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not packed well
on April 1, 2019
Posted by: Albalushi
from FL
Expertise:Expert
The phone was not sealed and packed well. Even the charger and the box from inside didn't feel now. Very disappointed and I think this happened because I used the trade in thing.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 1, 2019
Posted by: pparikh
from Chicago
Expertise:Expert
I bought this 2 weeks ago and i am so happy with it. great battery life,awesome screen, good speakers, fast charging. What does someone need in a phone. love it!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US