Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue
Average customer rating
3.4
(243 Reviews)
Rating breakdown 243 reviews
5 Stars
88
4 Stars
45
3 Stars
28
2 Stars
29
1 Star
53
55%of customers recommend this product.
(
123 out of
223)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue
Customer Rating
2
Camera doesn't work with Apps
on July 6, 2019
Posted by: railynnt
from Washington
Just bought the S10 for the camera but it is extremely zoomed in with apps like Instagram and Snapchat. It makes the apps impossible to use. I regret getting this phone and am seriously considering returning it.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I’m happy
on July 6, 2019
Posted by: LauAdo
from Oregon
Expertise:Intermediate
In just a few days I’ve been reminded of how user friendly Android phones are. I’m saying farewell to Apple! Aside from a few bumps and apps that don’t cross from one device platform to the other the transition has been easy. Smart switch did a great job with just a couple calendar glitches. I’m loving my new phone. It’s early in my purchase and think the phone is one of excellent quality. I had been resistant to changing because I prefer a smaller size that fits better into pockets. The transition to this once size has been a non issue.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features! Best hardware of any phone!
on June 23, 2019
Posted by: samsungknight1
from San Diego, CA
Expertise:Expert
This is a major upgrade from my Galaxy S9. I love the nearly bezel-less design and the camera cutout is unobtrusive. And the best part is they kept the HEADPHONE JACK (ahem Apple...). It is useful for when Bluetooth headphones die, there is too much Bluetooth interference, or when I want to be wired in to not use my Bluetooth headphones' batteries.
Wireless Powershare is a gimmick, not really that useful. One UI is Samsung's best UX to date, but it still isn't as good as Stock in my opinion. Luckily, after a little bit of tweaking, I can get Samsung's UX to look and feel how I want it to.
Battery life isn't great, but it isn't awful. Still, expect to carry around a charger with you on longer days if you're a heavy user like me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Performance phone
on June 21, 2019
Posted by: JayS10
from Tampa, FL
Expertise:Intermediate
Migrating from S8 to S10, i was expecting a high performance, reliable and stable phone that allows me to do calls, browsing web, social media and some photo clicks. S10 does not disappointed me and battery life is good as well. Good upgrade!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Insane Camera Setup!!!
on June 20, 2019
Posted by: Nachiket
from Mumbai, India
Expertise:Expert
i am a photographer from Mumbai, India. Previously i had Samsung s9 & it was great for on the go photos but when i got my hands on all new s10's triple camera setup, my mind just blew up after seeing those amazing and more realistic results. it helped me to step up my photography game and try new perspectives. With that ultra wide camera now i don't need to carry my wide lenses with me all the time. its simply does the job. thank you Samsung for delivering such great package to us within our budget.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy S10
on June 12, 2019
Posted by: reddmann
from texas
Expertise:Expert
[This review was collected as part of a promotion.] Galaxy S10 i would not consider if you travel outside of cities where their are not many cell towers,i live in rural area and travel 100 miles to work one way,upgrade from Galaxy 8 to Galaxy S10 and have poor signal,drop calls,cannot txt or send photo if R is on signal tower,cannot connect to server,have no service at home address,my S8 never had any of these issues.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Great computer. Horrible phone microphone
on June 6, 2019
Posted by: Phoenix Jimmy
from Phoenix AZ
Expertise:Intermediate
I had the SO and liked it but couldn't hold a conversation with anyone unless my mouth was right next to the microphone. On the iPhone this was NEVER a problem. I thought maybe it was just the SO and thought for sure the S10 flagship phone would have addressed this issue but she enough, it's a huge problem still. And it's a hardware issue, not software or it would have been fixed by now.
It's ridiculous. It's an incredible device, but at its heart - it's a phone and it can't make a decent call. If you even look away from the phone while you're speaking into it you sound like you're in a digital barrel on the other side. Come on! Fix this!!
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Purchase!
on June 5, 2019
Posted by: ChaitanyaAshk
from Pittsburgh
Expertise:Intermediate
I use iPhone XS and I am able to tweak the settings to make it as close as I can to iOS experience. Display is the best I've seen on a smartphone till date. Audio is a bit let down but manageable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US