Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue
Average customer rating
3.4
(243 Reviews)
Rating breakdown 243 reviews
5 Stars
88
4 Stars
45
3 Stars
28
2 Stars
29
1 Star
53
55%of customers recommend this product.
(
123 out of
223)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue
Customer Rating
3
Samsung apps are great but some are very poor.
on May 20, 2020
Posted by: DOCONCOWFACE
from Lowell,AR
Expertise:Intermediate
MY S10+ HAS A FACE RECOGNATION THAT ONLY WORKS PART TIME. I CAN BE USING THE PHONE IN MY RECLINER AND LAY IT DOWN FOR A FEW MINUTES AND UPON REUSE OF THE PHONE THE FACE RECOGNITION CAN TAKE UP TO SIX OR SEVEN TRIES TO OPEN UP THE PHONE.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
bad decision
on May 19, 2020
Posted by: ericshc
Expertise:Expert
I have this phone and my samsung health doesn't work neither does samung pass or secure folder for some reason it claims my phone is rooted which im sure it is not since my phone status is on official. Please help me resolve this issue as I need the samsung health app for my own health reasons. Also I will edit this review to 5 star if you can fix it within 24 hours
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible!!
on May 18, 2020
Posted by: Anonymous
from Lillington
Expertise:Intermediate
wish I had known them what I know now. Constantly freezes, I've wasted a ton of money buying this phone. Every time it updates I get more issues. Even now when I'm on the phone I can't hear my caller and they can't hear me..really disappointed.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung s10
on May 16, 2020
Posted by: Ricky
from Trinidad
Expertise:Intermediate
Samsung s10 is the worst. My s10 restarts atleast once a day in the middle of use/ browsing/ calls/ games/ camera. Has been consistently happening over a year regardless of updates. DO NOT BUY
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
I used to love galaxy phone
on May 14, 2020
Posted by: Blahblah
I used to love galaxy phones, but with new update, my phone got slower, when text messaging, I can't use gifs or stickers cause its not compatible anymore, thinking about to switching phones
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
It... works?
on May 12, 2020
Posted by: thrice4444
from edmonton
Expertise:Intermediate
I figured I'd be upgrading from my incredibly old, Google pixel 1, but was surprised at the lack of quality. My battery is lucky to last a day from day one. My phone is also in my pocket all day so I am not using it much. I find the layout clunky and I absolutely hate the curved screen. I hit it and it deselect whatever I'm working on or typing. It could be fixed with a case but, why are they curved in the first place? Beyond that, I find the screen unresponsive while playing games. I don't play games because the lag makes it unplayable. There is seriously nothing good about this phone other than the fact it WILL do everything. It just takes a while, and possibly a couple trys to get there.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Love the phone Hate the recent camera updates
on May 4, 2020
Posted by: Wil F
from north carolina
Ive had my galaxy s10 plus for over a year now, and to this point Ive really enjoyed its features. Recently Samsung has seen fit to update the camera system on this unit. Thus far Ive found these updates to be both inconvenient and illogical. Theyve taken away the feature of creating burst shots with the volume keys (its not even an option anymore). Furthermore, in order to take burst shots you must "slide" the shutter button toward the bottom of the phone. Not an easy task for this button can be rather temperamental and often times youll end up with a brief video recording rather than pictures. I, among others, would greatly appreciate samsung restoring the burst shot features because that was one of the convenient features that brought me to this brand in the first place.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Battery appalling
on April 25, 2020
Posted by: Pansy24
from UK
I bought this a month ago & am bitterly disappointed with it. Fast charge doesn't work every time - it took 6hrs to charge one day (and I have checked the settings but it changes all the time from fast to slow charge). I bought the phone because the battery was getting worn out on my old phone (almost 2yrs old). A full charge only last up to 5hrs & I barely use the phone during the day while I'm working.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US