Customer Reviews for Westinghouse - WPX 3600 PSI 2.7 GPM 212 CC Cold Water Gas Powered Triplex Pump Pressure Washer with 5 Quick Connect Nozzles - Blue
Customer Rating
1
Very very hard to start
on June 23, 2025
Posted by: BigTim
from Altoona Pa.
Does not like to start. It is brand new,it should start on the first or second pull.Takes many pulls.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, June 25, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will do our best to make things right for you.
I received the WPX3800 a couple weeks ago and have already used it twice for a total of about 5 hours to spray off my driveway. It works really good so far and has plenty of power. The assembly and setup was straightforward and easy to accomplish in a few minutes. Starting it up for the first time took numerous pulls even after meticulously following the starting directions. The second time it was a little easier to start but still took about seven pulls to get it started. If it would start on the first pull, every time, it would be getting a fifth star. Not a major deal breaker, but something to consider from my experience. Thanks and have a blessed day!
I purchased this washer March 29, 2025 and it is now inoperable after the second use. A brass fitting from the manifold broke off and water was jetting at the engine. I hope Westinghouse provide prompt support for this warranty claim, will update review with their response.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, June 17, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.