Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(4,706 Reviews)
Open Ratings Snapshot
Rating breakdown 4,706 reviews
5 Stars
4,111
4 Stars
500
3 Stars
58
2 Stars
19
1 Star
18
98%of customers recommend this product. 
(
4,162 out of 4,262
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
5 out of 5
5
Impressive features
on October 13, 2026
Posted by: ANH12
from Pensacola, FL
Run time and fuel options are excellent. Remote start and stop is a game changer. Very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
on October 13, 2026
Posted by: Golfcart
from Navarre
Works great so far. Life saver after this hurricane!!!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
on October 13, 2026
Posted by: DaGeo Art
from Florida
Despite only having used it for 6 hours as power suddenly came on, I was pretty happy with it’s functionality this far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy start
on October 12, 2026
Posted by: Bams
from Fla
It was a lifesaver through the hurricane ran well very easy to use
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
Was excited
on October 12, 2026
Posted by: JMW22
from Crestview Fl
Bought it two days ago To use After hurricane and it stopped working after the first night. AVR is completely done, Call the number and all they did was open up a case number
Response from westinghouse.comBy Jackson, Westinghouse, October 29, 2026
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and explain the issues you are experiencing, and we will escalate your case to ensure you get the help you need. Thank you, Jackson – Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Performed to Expectations
on October 12, 2026
Posted by: Joe Bud
from Theodore, AL
I bought this for hurricane ISAIAS. Powered everything we needed except our 4-ton A/C unit. This unit only powers up to 3 Ton. I love the 4 different circuits on the unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
A beast of a generator.
on October 12, 2026
Posted by: Rizod
I actually saw someone with another generator. The set up wasn’t nearly as easy as this one. This one also crank right up. The ability to use three different fuels is a game changer. I use it for both work and home back up. No complaints so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
remote start/stop, tri-fuel
on October 12, 2026
Posted by: gpop44
from Hemet Ca
this is the best generator to have without using gasoline and storing dangerous fuel. I use propane and setup to use natural gas for long term if needed. This is a great unit for all around use in my small 1800 sq.ft. home.
Very pleased with my purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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