Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.8
(4,435 Reviews)
Rating breakdown 4,435 reviews
5 Stars
3,886
4 Stars
463
3 Stars
52
2 Stars
17
1 Star
17
98%of customers recommend this product.
(
3,975 out of
4,073)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
5
Great Product
on September 25, 2023
Posted by: Mulliganstein
from Mentor, Ohio
This is an excellent piece of equipment with loads of excellent features. I love the tri fuel option, the remote start and the digital readout. Would recommend to all my friends
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on September 25, 2023
Posted by: Beav224
from Michigan
I purchased this generator for the tri fuel feature. It was easy to set up and was ready to use in minutes after delivery. It is quite heavy but with the loop handle and large wheels on the unit it is easily move around and set up. With this unit we feel ready for our next power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Would be nice if it worked
on September 25, 2023
Posted by: brandon85
from Michigan
So I bought the wgen9500tfc in April and it is supposed to be a tri-fuel generator but it won't work on natural gas and I have been trying for 5 months now to get it fixed. The warranty is a joke, I should have returned it before the 30 days was up.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, September 25, 2023
Hello, we are deeply sorry to hear about your experience with the unit and our customer service team! Please reach out to us at westinghousevip@wpowereq.com and we can escalate your case to ensure you get the help you deserve! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent!
on September 25, 2023
Posted by: Mark2549
from Buffalo,ny
Couldn’t be happier. Great generator. Love the 3 fuel option.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Unable to Sync Fob
on September 24, 2023
Posted by: WWLL
from Sugar Land, TX
Item was delivered 4 days ago, Battery LED light is off until plug in battery charger. Follow instructions cannot pairing the key fob
I would recommend this to a friend!
Response from westinghouse.comBy Zach, eCommerce, September 25, 2023
Hello, thank you for your purchase! We are sorry you are having trouble with pairing the key fob! Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we can assist you! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Quality
on September 24, 2023
Posted by: MI616
from Michigan
I received my Westinghouse 9500Tfc with no problems and setup was super smooth. Put on the wheels and added oil, hooked up to propane tank and fired up on first try. Ran very smoothly and noise was not that bad (it is a big boy).
I ran for an hour with variable loads and my Power Watchdog surge protector showed a very consistent voltage.
Got a 50 amp cord and had an electrician wire a generator inlet with interlock to my home panel. Planning on having a natural gas quick connect installed on my pool heater gas line out back so I can just hook up and let it go. Just waiting for the next storm….
Thanks Westinghouse
I ran for an hour with variable loads and my Power Watchdog surge protector showed a very consistent voltage.
Got a 50 amp cord and had an electrician wire a generator inlet with interlock to my home panel. Planning on having a natural gas quick connect installed on my pool heater gas line out back so I can just hook up and let it go. Just waiting for the next storm….
Thanks Westinghouse
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great product
on September 24, 2023
Posted by: Nick41
from Arkansas
I love Westinghouse generators only brand I have owned
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great product
on September 24, 2023
Posted by: Nick41
from Arkansas
I have a smaller Westinghouse generator never had a problem with it I wanted a bigger on that was duel fuel when found this tri fuel already have natural gas so its just a plus for me
Written by a customer while visiting westinghouse.com