Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.8
(4,572 Reviews)
Rating breakdown 4,572 reviews
5 Stars
3,998
4 Stars
485
3 Stars
55
2 Stars
17
1 Star
17
98%of customers recommend this product.
(
4,070 out of
4,169)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
4
Better than expected!
on March 18, 2024
Posted by: 504Rob
from New Orleans, La
Very well built generator. I purchased the WGEN9500TFc in August of 2023; although I haven't had to use it so far,i'm prepared if need be. I live in New Orleans, La. and we go through some type of tropical storm or hurricane yearly. I feel confident that this generator will be able to be my backup power if needed.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Runs great so far, cant wait to test!
on March 18, 2024
Posted by: Andythebod
from Detroit MI
I bought this unit for home backup power when the power goes out
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very Nice
on March 18, 2024
Posted by: mntnraven
from Topock, AZ
Recently purchased a smaller version and were so impressed with the quality we came back and purchased the larger Tri-Fuel version.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
HOPING
on March 18, 2024
Posted by: TRAY
I HAVE NOT USED IT YET BUT I AM HOPEFUL AFTER READING REVIEWS. ONLY ISSUE I SEE RIGHT NOW IS THAT THE FRAME IS WARPED OR PUT TOGETHER INCORRECTLY. THE HANDLE TO PULL IT WILL NOT CLOSE DOWN COMPLETELY. IT HITS THE DOWN BAR ON THE FRAME. ALSO, OTHER PARTS DO NOT ALIGN AS THEY SHOULD. HOPEFULY THAT WILL NOT AFFECT THE OPERATION OF IT. I GAVE IT 4 STARS JUST BECAUSE I HAVE NOT USED IT YET BUT I AM DISAPOINTED WITH THE CROOKED FRAME.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Peace of mind
on March 17, 2024
Posted by: Col. Sanders
from Oklahoma
Bought this so we would have heat and could keep food from spoiling in the event of a winter storm.
I used the natural gas option and the generator quickly started right up. My house was already set up for an expensive whole-home generator, but we saved thousands of dollars by going this route instead. We haven't tried the home AC, but this generator has been able to power everything else.
I used the natural gas option and the generator quickly started right up. My house was already set up for an expensive whole-home generator, but we saved thousands of dollars by going this route instead. We haven't tried the home AC, but this generator has been able to power everything else.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features and quick start up.
on March 17, 2024
Posted by: BBB3
from Blairstown NJ
I have only just purchased the Westinghouse WGen9500 generator. The install of the legs and wheels were simple and initial start up right out of the box was quick and easy. There was enough charge in the battery to actual start the unit with the push button. The test run was smooth and not as loud as some other generators that I have been around. I have an electrician coming to my home tomorrow to install a transfer switch. My home is 100% electric; heat and well water and we tend to have power outages often. Wind and rain take down tree branches and leave us not only in the dark but no heat or AC and without water. I will no longer have to stress the loss of my food in our freezer or be inconvenienced without water, heat or cooling. Thank you Westinghouse.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Not great
on March 17, 2024
Posted by: aj25710
from Ohio
Delivery was great
Showed up quicker than expected
Showed up with what appears to be a CO sensor error and requires a service call. Generator runs but shuts off quickly when placed according to the instructions
Showed up quicker than expected
Showed up with what appears to be a CO sensor error and requires a service call. Generator runs but shuts off quickly when placed according to the instructions
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 18, 2024
Hello,
We're sorry to hear about the challenges you are facing with your generator. We are committed to making this right for you. If you haven't already done so, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get this taken care of for you.
Thanks,
Sydney, Westinghouse
We're sorry to hear about the challenges you are facing with your generator. We are committed to making this right for you. If you haven't already done so, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get this taken care of for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features, easy setup!!
on March 17, 2024
Posted by: NUT66
from Clinton, ME
I purchased this generator recently it was a very easy setup. It also has all the features you need, including remote start. Good product, runs great!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com