Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.8
(4,571 Reviews)
Rating breakdown 4,571 reviews
5 Stars
3,997
4 Stars
485
3 Stars
55
2 Stars
17
1 Star
17
98%of customers recommend this product.
(
4,070 out of
4,169)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
3
Nice unit but not natural gas hose and 3/8 bib
on March 10, 2026
Posted by: Timmyd123
from Toronto Canada
Purchased this, however it came with a 3/8 male bib for the natural gas intake and I am not sure how to connect it to my natural gas as it only came with a propane hose and regulator attachment. It otherwise seems to be in good condition but now I have to figure out the parts requried for quick connect to my natural gas line. For a tri fuel I expected to not have this concern.
Response from westinghouse.comBy Sydney, Westinghouse, March 13, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. We'd be happy to assist you with this. Please contact us at 1-855-944-3571 or support@westinghouse.us and we will look into the matter.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
like the looks and hope to have it running soon
on March 10, 2026
Posted by: wa4qhn
I purchased the generator a month ago and have been so busy that the generator has been unboxed and it is sitting in our family room assembled and has not been put into operation yet, but I am becoming anxious to hear it running. It looks impressive.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Tri-fuel feature outstanding.
on March 10, 2026
Posted by: Equine Bill
I just purchased last week.
Assembly was straightforward and easy.
Startup was flawless, running on propane.
Assembly was straightforward and easy.
Startup was flawless, running on propane.
Written by a customer while visiting westinghouse.com
Customer Rating
3
Just purchased
on March 9, 2026
Posted by: joe2026
initial impression: seems to be relatively well-built. Haven't had a chance to put it to the test yet.
Pro: started right up with remote start after filling with oil and a gallon of gas.
Cons are the wheels are plastic, the "axels" are ~3in cotter pins. There is a fuse just kinda dangling from behind the control panel. I don't see any of this being an issue, but i wasn't too impressed with those things.
Also, (and this is to be expected) unless you're quite strong, don't count on being able to hoist it into the back of a pickup by yourself - It's definitely a two-person job! For me, at least. Very bulky for a 5'9" guy.
Pro: started right up with remote start after filling with oil and a gallon of gas.
Cons are the wheels are plastic, the "axels" are ~3in cotter pins. There is a fuse just kinda dangling from behind the control panel. I don't see any of this being an issue, but i wasn't too impressed with those things.
Also, (and this is to be expected) unless you're quite strong, don't count on being able to hoist it into the back of a pickup by yourself - It's definitely a two-person job! For me, at least. Very bulky for a 5'9" guy.
I would recommend this to a friend!
Response from westinghouse.comBy Sydney, Westinghouse, March 10, 2026
Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the WGen9500TFc! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@westinghouse.us.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to set up and run.
on March 9, 2026
Posted by: PJJ54
I bought this Feb 26 and it is set up and ready to go. I look forward to many hours of generator support should my power fail again.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great unit
on March 9, 2026
Posted by: PDubb
Works as advertised, very nice unit. Tri fuel is a nice bonus!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Value
on March 9, 2026
Posted by: CJGen
Great Equipment For A Great Price.. I hope I dont need to use it.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great price
on March 9, 2026
Posted by: Rdpatt3
from Northport, Al
Good design, easy to set up. Good product for a good price .
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com