Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.8
(4,573 Reviews)
Rating breakdown 4,573 reviews
5 Stars
3,999
4 Stars
485
3 Stars
55
2 Stars
17
1 Star
17
98%of customers recommend this product.
(
4,070 out of
4,169)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
5
Great generator! Westinghouse is the best there is
on July 3, 2024
Posted by: A. Dizzle
from New Jersey
After two weeks of having this generstor we got a bad storm and lost power. Within minutes it was powering the whole house. Love the trifuel flexibility. This thing is solid as a rock. I am happy with my purchase and looking forward to using it for many years to come. Setup took 5 minutes. Was very easy, they give you everything you need!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features
on July 3, 2024
Posted by: KevH
from Louisiana
Came in just as expected. Runs great. Lots of power. Just what I needed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
just what I was looking for
on July 3, 2024
Posted by: Richard 1
from Buffalo N.Y.
just came ,perfect out of the box, easy to put together, started right up on propane, ready for bad weather
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Love it, except it won't stay running
on July 3, 2024
Posted by: Tcat7
from Texas
Brand new. Remote start won't work. Runs good, for a few minutes and then shuts down. I bought this for emergency power outage? These things should have to pass some kind of function testing at the factory and components with a high failure rate be made more reliable. Yes/No?
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 5, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. We do have these units tested before we have them shipped over. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Many excellent features
on July 3, 2024
Posted by: Garbage man
from Houston
I bought this a couple of weeks ago and so far, I’m very pleased. I purchased it as a backup power source for the house. It’s easy to set up and directions are easy to follow. Tri fuel and 3 options to start the generator is very convenient.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Nice machine. Starts fine. But no power.
on July 3, 2024
Posted by: Damonclark
from Farmington Hills Michigan
Bought last September for power outages... Starts fine. But no power... 2 weeks still trying to get remedy
I would recommend this to a friend!
Response from westinghouse.comBy eComm, July 5, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
I like all the extra features .
on July 3, 2024
Posted by: Shrek58
from Las Vegas nv
I like the sturdy construction. So far it is working very well
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
All in one!
on July 3, 2024
Posted by: Big Frank
from Houston, Texas
If I were to build my portable generator with the options and accessories that I wanted, it would look like this kit here. I am using this unit on NG and powering my whole house during power outages. It is THOUSANDS less than a built in whole home generator, and does everything I need it to do on those few times that I need it for a fraction of the cost. And I don't need to keep and store gallons of gasoline anymore.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com