Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.8
(4,435 Reviews)
Rating breakdown 4,435 reviews
5 Stars
3,886
4 Stars
463
3 Stars
52
2 Stars
17
1 Star
17
98%of customers recommend this product.
(
3,975 out of
4,073)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
5
on February 28, 2026
Posted by: Countrybumpkin
I am happy with all the features. I have only took for a test trial , so far so good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
on February 28, 2026
Posted by: Pkap
Seems to run smoothly, fuel leak on the shutoff valve prevents me from giving a higher rating
Response from westinghouse.comBy Sydney, Westinghouse, March 3, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
on February 28, 2026
Posted by: Whitetail1982
from Northport, Alabama
Just got it yesterday seems like a good generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Well made, easy to use
on February 28, 2026
Posted by: Mark M
from Tehachapi, California
Just bought this generator to use for power outages at my home. Unit will be connected to a sub-panel. Received generator in a well packaged box in perfect condition. was easy to set up with the wheel package and to fill the oil with the included oil funnel. I connected the generator to a propane tank and started it using all three methods, (pull start, button on control panel and remote key fob). Generator started first time out of the box on first try using all three methods. I connected a few items to the generator and it produced plenty of power to run all of them at the same time. The controls and panel are easy to use and understand. I look forward to using this generator in the future if needed, it appears well made. I also have a 4500 watt Westinghouse duel fuel inverter generator that I use for my RV and have never had any issues with either. Highly recommend Westinghouse products.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features very easy to start
on February 27, 2026
Posted by: Farmer 12
Bought a week ago and very happy with the generator
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy to set up with good instructions
on February 27, 2026
Posted by: SandyWAB
We bought a WGen9500 generator a few days ago in an emergency during a snow storm. The product was easy to set up with good instructions and we ran it for several hours before our electric power returned. First impressions are the product has many options and having the tri-fuel available to use with propane as a back up is helpful.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
on February 27, 2026
Posted by: kat 2
from Texas
We bought this a month ago. We set it up put fuel in and it started right up. Let it run for a few hours and it seems to be what we will need.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Good reviews
on February 27, 2026
Posted by: Bib2
Bought this last month. Haven't used it yet. Had good reviews
Written by a customer while visiting westinghouse.com