Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(4,706 Reviews)
Open Ratings Snapshot
Rating breakdown 4,706 reviews
5 Stars
4,111
4 Stars
500
3 Stars
58
2 Stars
19
1 Star
18
98%of customers recommend this product. 
(
4,162 out of 4,262
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
3 out of 5
3
Too soon.
on August 18, 2026
Posted by: Chap/Honey
from Indiana
It's truly to early for me to make a honest review.
Response from westinghouse.comBy Jackson, Westinghouse, October 7, 2026
Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the ePX3500! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@westinghouse.us. Thank you, Jackson – Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great generator
on August 17, 2026
Posted by: local697foodie
from Northwest Indiana
I bought this during a 6 day power outage in NWI. My 20yr old Coleman gen died on day 4 and I needed something to replace it quick. I got the Wgen9500tfc. It started easily & ran great the rest of the outage. With the 50amp output, it was able to run everything in the house including the central a/c. I used both gasoline and propane, fyi you can switch fuels while it's running if one gets low. I'm very happy with the overall performance of this unit
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Wise Purchase
on August 17, 2026
Posted by: dank70
I'm very happy with this purchase . The unit was very easy to operate and is fuel efficient .
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
on August 17, 2026
Posted by: panther17
We just purchased this generator, so the only thing that we have done and put it together and did a trial run to see how to use it when we do need it. this is going to be so much easier to use rather than the other one that is old and only a pull start. hopefully we won't need to use it anytime soon. thank you
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great machine
on August 17, 2026
Posted by: Scott E
We were without power and got the WGEN9500 and helped us thru the storm. Heavy duty with tri fuel capabilities.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Set up
on August 17, 2026
Posted by: ScottrG
Set up was quick and easy. The directions were clear. Have some help for the weight. It's a buddy job.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great product
on August 17, 2026
Posted by: Zmil
Purchased during a black out. The piece of mind is great
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Generator
on August 17, 2026
Posted by: Generator-WJ
from Portage, IN
So far so good! Whoever sees it says that we got ourselves a very good generator- very powerful and works great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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