Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.8
(4,352 Reviews)
Rating breakdown 4,352 reviews
5 Stars
3,819
4 Stars
448
3 Stars
51
2 Stars
17
1 Star
17
98%of customers recommend this product.
(
3,914 out of
4,012)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
5
One button start.
on July 29, 2024
Posted by: Kaged
from Louisiana
I sure don't miss my pull string Genny! This one is a beast. Came with all parts needed for final assembly. Add 2 wheels, 2 feet on opposite side, and pour in the included quart of oil. Pick your fuel, hook it to the source, press the button. Fired up on first try. No complaints here.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great value
on July 29, 2024
Posted by: Power house!
from Houston, Tx.
Was very pleased and happy with product. Was shipped very fast.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Ready for the next outage
on July 29, 2024
Posted by: Sliding
Was easy to setup, love the NG aspect as i am someone who cares about the environment.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Assembly and use
on July 29, 2024
Posted by: Sweetz
from Houston tx
Easy to follow instructions. I had it up and running in 20 minutes.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Stopped working after 1 use and 1 less than year.
on July 29, 2024
Posted by: JSS68
from Charleston, SC
Bought this in August. Started up fine. Tried it on all three fuels and ran my household items as a test. Fast forward 11 months and wont even turn over. Doesn't matter what fuel or battery or manual. Have tried all recommended actions. I have been waiting for 8 days to get a service call back and they cant give me any idea when I will get a call. NO idea what time or what day even!
Response from westinghouse.comBy eComm, July 29, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excited. Updated generator with great features.
on July 29, 2024
Posted by: Sneaky Pete
from New Orleans Metro (Kenner, LA)
Bought it last month and thankfully have not had to use yet, but hurricane season is blooming. Excited about TriFuel options, compact size, folding handle, battery start.
The day I hooked up, I had some old gas/fuel and did not want to use. So I hooked up
my Grill Propane Canister & VOILA, it purred. Have decided to go Propane, for safety,
and will get my first 100 lb tank this week. If all goes as expected, I will get a second
100 lb tank, to add to my four 20 lb cans. Other advantages with propane, is I wont be
filling and hauling 8 - 10 5 gal cans of gas annually, and having use, whether a storm or not, and get fresh gas before next season.
The day I hooked up, I had some old gas/fuel and did not want to use. So I hooked up
my Grill Propane Canister & VOILA, it purred. Have decided to go Propane, for safety,
and will get my first 100 lb tank this week. If all goes as expected, I will get a second
100 lb tank, to add to my four 20 lb cans. Other advantages with propane, is I wont be
filling and hauling 8 - 10 5 gal cans of gas annually, and having use, whether a storm or not, and get fresh gas before next season.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features for the price with a reliable name.
on July 29, 2024
Posted by: Tim8464
from Houston area. TX.
I’m very happy with this investment for a number of reasons. This model will be able to run house including AC! The key thing I was looking for was tri-fule capability. Gas and propane is good for quick and short time use cases, but natural gas gives me flexibility for long term outages. I live on the gulf coast of Texas so I want to be able to run this for multiple days if needed. I will be building a weather proof shed on my property for storage that will open up for cooling and ventilation. I will be able to run a natural gas line to the shed so that I can turn it on quickly and not worry about fuel during those longterm outages we can get in hurricane season.
I’m also very comfortable with the Westinghouse name and the warranty offered with this unit. I hope to send some pictures when I have the shed built.
I’m also very comfortable with the Westinghouse name and the warranty offered with this unit. I hope to send some pictures when I have the shed built.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great item convenient fuel selection
on July 29, 2024
Posted by: Sam Rifai
from Pasadena TX
Arrived with all needed to connect to natural gas outlet (1/2 inch flare). Ran it on natural gas powered all my house including 2 large fridges, freezer, 2 60 inch tvs and a 4 ton AC. Can't ask for more
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com