Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.8
(4,352 Reviews)
Rating breakdown 4,352 reviews
5 Stars
3,819
4 Stars
448
3 Stars
51
2 Stars
17
1 Star
17
98%of customers recommend this product.
(
3,914 out of
4,012)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
5
Great generator!
on July 21, 2024
Posted by: jau020
from Houston
I bought this generator a week ago. Easy assembly. I love that it's tri fuel and plan to hook it up to my natural gas line. Gives me confidence in hurricane season in Houston!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT GENERATOR
on July 21, 2024
Posted by: JSowell
from Houston, TX
Generator works great. No issues with it. I like that we can hook up to our natural gas line.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy to Assemble
on July 21, 2024
Posted by: pp65
from Texas
This generator was easy to unpack and assemble. It had nice instructions and it is well-labeled so as to help the user operate it optimally. I am impressed with this machine so far and look forward to many hours of use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse Wgen9500TFC
on July 21, 2024
Posted by: Dmahior
from TX
This generator started off on the first crank no issues! Easy to setup, not too big, definitely not light weight either. Would definitely recommend if you’re looking for a whole home portable generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Looking good generator
on July 21, 2024
Posted by: Gustavo2027
from Tomball
I have not tested it yet, but it looks good. I will for sure leave a review once I have tested it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Great Value, Excellent Power, Supply Hose Issues
on July 21, 2024
Posted by: MD915
from Houston, TX
I recently bought this generator and ran it through the hurricane and was able to power my entire home on propane and gas, I wasn't able to utilize the natural gas as I'll explain in a second. The setup, instructions, and quality of the build have been excellent, and I appreciate the outlet covers which is a feature many don't have. I have only had two problems so far, the first is the supply hose for the natural gas, and the second is the lack of clarity around BTU requirements at peak power. The natural gas supply hose says it is 1/2' in all the advertisements and says it fits 1/2' connections. However, the supply hose is only 1/2' on the male fitting, which has a quick connect already attached. However, the the female side is 3/8', which is the side you'll connect to your home ng supply. This 3/8" fitting creates a reduction point at the supply, and limits the available gas and the overall flow rate. Additionally, the customer support was not able to clarify the BTU's being utilized at peak power, which limits a customer's ability to plan for meter sizing. I currently has a support request with Westinghouse to acquire a new supply hose that has the correct 1/2" fittings on both ends.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, July 22, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Purchased for Hurricane season
on July 21, 2024
Posted by: GreyBeard
from Houston, Tx
During Hurricane Beryl we were without power for a good week. I had a decent gasoline powered generator however wanted a tri-fuel so that I didn't have to drive all over town looking for gas.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great built.
on July 21, 2024
Posted by: Sambriz
from Houston, TX
The generator works great with all the load we have put on it, it seems to keep surprising me.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com