Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.8
(4,443 Reviews)
Rating breakdown 4,443 reviews
5 Stars
3,894
4 Stars
463
3 Stars
52
2 Stars
17
1 Star
17
98%of customers recommend this product.
(
3,982 out of
4,080)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
5
Great features!
on October 25, 2024
Posted by: Nick1010101010
from Spartanburg, SC
Love this generator! So easy to operate and the tri-fuel is awesome.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on October 25, 2024
Posted by: DaveTX
from Texas
Really love the tri-fuel flexibility. Lots of nice features also
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Won't start
on October 25, 2024
Posted by: Redviper
from Las Cruces, NM
I purchased this generator 3 months ago, and luckily I didn't need to use it, however I did turn it on twice just to run it. The first time it started up after a few times and I ran it for several hours. A month later, I tried running it again and it took a longer time to start it. After awhile I was able to run it for several hours. Today, I am trying again and it starts up, then shuts down after a minute or so. After I purchased this generator, I was asked to write a review and I would receive a cover for the generator, however I never received the cover. I also wrote the review based on the first time starting it. My brother is still trying to get it to start.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, October 28, 2024
Hi,
Thank you for sharing your feedback with us. We’re genuinely sorry to hear about the challenges you’re facing with your unit. We appreciate you bringing this to our attention, as we are committed to ensuring your generator performs to your expectations. Our team is working diligently to restock the generator cover as soon as possible. In the meantime, please feel free to reach out to us at westinghousevip@wpowereq.com with any additional questions or concerns—we’re here to help!
Thanks,
Sydney, Westinghouse
Thank you for sharing your feedback with us. We’re genuinely sorry to hear about the challenges you’re facing with your unit. We appreciate you bringing this to our attention, as we are committed to ensuring your generator performs to your expectations. Our team is working diligently to restock the generator cover as soon as possible. In the meantime, please feel free to reach out to us at westinghousevip@wpowereq.com with any additional questions or concerns—we’re here to help!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
9500 tri fuel
on October 25, 2024
Posted by: Now powered
from Spring tx
I’ve had this for about a month and a half. Got it all set up starts and runs great powers. Good for my house. Just waiting for the next power outage
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
First Generator
on October 24, 2024
Posted by: 1 st Gonzo
from Smyrna TN
This has to be the easiest piece of equipment I’ve ever assembled. Have not started it yet because I want to put the 5W30 synthetic oil in so it can run below 20 degrees F. I have read good things about this generator and I am looking forward to using it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great
on October 24, 2024
Posted by: Ted R
from Port St Joe fl
Runs great on natural gas Haven't tried gasoline or propane, but I don't know why it wouldn't work. It powers the whole house, air conditioner and all great product.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great Product
on October 23, 2024
Posted by: Jamz
from Atlanta
This is such a great product!!!! I would buy again in a heartbeat.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy Set Up
on October 23, 2024
Posted by: Kevin27
from Graham NC
Extremely easy set up with very clear instructions.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com