Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.8
(4,707 Reviews)
Rating breakdown 4,707 reviews
5 Stars
4,112
4 Stars
500
3 Stars
58
2 Stars
19
1 Star
18
98%of customers recommend this product.
(
4,163 out of
4,263)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
3
Power Fluctuates
on December 16, 2024
Posted by: Andyman
from Texas
worked great first time around. had two days of local power outage. The UPS's had a fit. all within specs +/-3 hz. They were bouncing all around. Had to unplug them. Even bought new, PFC/AVR, it didnt like the incoming power. I will be calling support. Watch out for your high amp current draw on start up, AC unit, this impacts other circuits that have sensitive electronics on them. Old UPS's may not like the input and 'think' they are on battery.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, December 18, 2024
Hi,
Thank you for your feedback! We're sorry to hear about the issues you are encountering with your unit. Our customer support team will be happy to assist you in troubleshooting and addressing your concerns. Please don't hesitate to reach out and we will work to get everything resolved for you!
Thanks,
Sydney, Westinghouse
Thank you for your feedback! We're sorry to hear about the issues you are encountering with your unit. Our customer support team will be happy to assist you in troubleshooting and addressing your concerns. Please don't hesitate to reach out and we will work to get everything resolved for you!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT FEATURES AND EASY TO USE
on December 16, 2024
Posted by: Cunniff
from Fayetteville, GA 30214
Great generator and easy to operate with electric start. 3 options for using this unit, I will be operating mine on natural gas when needed.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Free cover
on December 16, 2024
Posted by: Fhdjjdnd37
from Indiana
Haven’t used it yet but want the free cover. It was packaged well.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great for my father
on December 16, 2024
Posted by: Lmr93
from North Carolina
My sisters and I bought this as a Christmas gift for my father to make sure he has power and water through the winter. So far he is very pleased with the ease to set up and the power. It should run most everything he uses.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Strong Generator
on December 16, 2024
Posted by: The CarGuy
from Florida
This is a strong unit, it has all the power one will need. It runs smooth and quite for an air cooled engine. And just for the heck of it, I plugged up my Telsa and it charged at 8Kw/h, the same as the NEMA 14-50 wall outlet.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Runs great!
on December 16, 2024
Posted by: Some Guy Named Dave
from Houston, TX
After unboxing it I did the simple assembly (attaching the wheels and feet), topped up the oil (be careful not to overfill it, the bottle that comes with it has more oil than needed), then hooked the trickle charger for the gel cell battery and let it charge overnight. The next day I hooked up a propane cylinder and followed the instructions to start it. It started right up and ran smoothly. Power was available at the 110VAC recepticals on the panel.
The documentation that came with the unit is complete and accurate. Read it carefully and you will have no problems with operation of the unit.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features: Tri Fuel ,Remote Start,
on December 16, 2024
Posted by: Lithodoc
from Oak Lawn, Illinois
I am so happy with this product it is well constructed and easy to use, It also has everything needed to install and the Three year warranty is excellent.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good quality and features
on December 16, 2024
Posted by: HurricaneJohnFL
from Tampa, FL
Seems to be good quality and has nice features including the CO2 cutoff and remote start.
Written by a customer while visiting westinghouse.com