Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.8
(4,572 Reviews)
Rating breakdown 4,572 reviews
5 Stars
3,998
4 Stars
485
3 Stars
55
2 Stars
17
1 Star
17
98%of customers recommend this product.
(
4,070 out of
4,169)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
2
Too new to be sure
on January 21, 2025
Posted by: genop
from Houston, TX
Unpacked this generator this past weekend. Followed the instructions. At first start, engin ran rough and then stopped. It restarted and stopped several times. Then after sitting for about an hour, I restarted it and it ran very smoothly. I let it run for approx. 5 minutes and then plugged in a refrigerator. The generator shut down immediately. I unplugged the refrigerator and restarted the generator. Haven't been able to restart it. Letting it sit overnight to restart.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 22, 2025
Hi,
Thank you for sharing your experience. We're sorry to hear about the issues you’re encountering with your generator. This is not the performance we aim for, and we’d like to help resolve this for you. Please reach out to us at support@wpowereq.com or call 1-855-944-3571, and our team will assist you in troubleshooting or addressing the issue.
Thanks,
Sydney, Westinghouse
Thank you for sharing your experience. We're sorry to hear about the issues you’re encountering with your generator. This is not the performance we aim for, and we’d like to help resolve this for you. Please reach out to us at support@wpowereq.com or call 1-855-944-3571, and our team will assist you in troubleshooting or addressing the issue.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Trifuel 9500
on January 20, 2025
Posted by: Yogi B
I bought this generator. Easy to put together. Directions self explanatory.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on January 20, 2025
Posted by: Hybr1d
from Morgan City, LA
I bought this a month ago and it lives up to the reviews. It runs great and powers everything I need. Easy to set up and run. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
great for optional running situations with TriFuel
on January 20, 2025
Posted by: Snow Duck
from Kansas City, MO
Purchased in time for safety, 6 days before ice & a 12-inch snow dump. Glad to have its propane running option. Easy to set up & run.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love this generator!
on January 20, 2025
Posted by: Jp41090
from West Deptford, NJ
The 3 different fuel options is such a convenience for my family! It has helped us out of a jam more than once!
Love it!
Love it!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features and extremely easy to setup!
on January 20, 2025
Posted by: JR-DRC
from Houston, TX
I love that I have the options to use three different types of fuel. The instructions are clear and easy to follow. I had thought I would have to buy oil and hoses but those come included as well. The wheels and handle come in very handle to make this portable. Overall this was a great purchase!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Solid Construction out of the box
on January 20, 2025
Posted by: sdh-HTown
from Houston, TX
Looks to be be a great looking / solid generator. Haven't used it yet but a review is requried to receive the free all weather cover. Will come back to supplement in a few months with actual performance.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Solid Construction out of the box
on January 20, 2025
Posted by: sdh-HTown
from Houston, TX
Looks to be be a great looking / solid generator. Haven't used it yet but a review is requried to recieve the free all weather cover. Will come back to supplement in a few months with actual performance.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com