Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.8
(4,349 Reviews)
Rating breakdown 4,349 reviews
5 Stars
3,817
4 Stars
448
3 Stars
50
2 Stars
17
1 Star
17
98%of customers recommend this product.
(
3,912 out of
4,010)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
4
Great Generator, Issues with NG Starting
on April 16, 2024
Posted by: Chickenshoe
from Houston, TX
We bought this generator in November of 2023. We've had to use it twice due to power outages and both times it has started up and powered our whole house. Both times we ran the generator off of Natural Gas and had everything turned on except our 5 ton A/C unit. (As a side note, I have run the 5 ton A/C with the generator during testing and it did fine, but this was a mild December day in Houston, TX, not sure what happens on a hot summer day.) I am using the included 1/2" NG hose and plugging it into a 1/2 NG connection I installed for this purpose. I have ~50' of 3/4" pipe to get to the spot where I tie-in to my NG meter and it seems like there's enough gas/pressure to feed the generator.
The biggest issue I have so far is the generator will NOT start up on NG fuel. I had to fill the tank with gasoline then cut over to NG and once I cut over it stays running on NG. Not sure what the issue is, but it's not the end of the world. I've done very little diagnostics and I have not contacted customer service so the issue might be a quick fix. I have gasoline on hand so it wasn't a huge problem for me.
We would 100% make the same decision on purchasing this generator. I have friends who have bought 13000-15000 watt machines that are much bigger/heavier/bulkier. While big, this generator seems manageable and isn't too difficult to maneuver. The wheels are sufficient and the built seems very sturdy. It is big enough to power my whole house (2-story, 2500 sqft) so I'm very pleased. I'm only dinging the rating for the simple fact that it should work flawless right out of the box and unfortunately the NG start is flawed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
First Generator
on April 16, 2024
Posted by: Genny1111111
I just bought this and can't wait to try it out soon!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
EXACTLY WHAT I HOPED IT WOULD BE
on April 17, 2024
Posted by: AMBERJ
from OK - Oklahoma
WE GOT THIS YWO MONTHS AGO AND IT'S PERFECT FOR WHAT WE NEEDED. LOVE THE MULTI FUEL ASPECT, AND IT'S EASY ENOUGH TO MOVE AROUND THAT MY ELDERLY MOTHER CAN MANAGE IT.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy Setup
on April 17, 2024
Posted by: NZ2024
from Murrieta, Ca
Simple to put wheels and legs on. Easy to switch between fuel sources while the generator is running.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Haven't tried it yet
on April 18, 2024
Posted by: Hiam Elayan
Thankfully we haven't had to use it, but it arrived on time and the package was in a good shape. So easy to install the wheels.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Lots of power. Compact and easy to store.
on April 18, 2024
Posted by: jackofalltrades49
from Bolivar Tennessee
Well made. Using it for a standby generator. Very nice to have three fuel options. A well system is my only source of water where I live and with this generator I won't have to drink out of the creek.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Solid very well thought out design
on April 18, 2024
Posted by: Gremlin Armory llc
from TN
I was very impressed with the quality of the generator. Comes with everything you need to hook it up to either fuel source. I definitely would buy another!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good Product
on April 19, 2024
Posted by: ParryZ
from El Paso Tx
Great to have 3 fuel option, it is very nice the flexibility of fuels
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com