Customer reviews from westinghouse.com
Westinghouse - 150-Watt Lithium-Ion Portable Power Station with Power Inverter, LED Display, and Flashlight (155 Wh Capacity) - Blue
Average customer rating
4.4
(615 Reviews)
Rating breakdown 615 reviews
5 Stars
440
4 Stars
96
3 Stars
26
2 Stars
14
1 Star
39
89%of customers recommend this product.
(
520 out of
583)
Customer Reviews for Westinghouse - 150-Watt Lithium-Ion Portable Power Station with Power Inverter, LED Display, and Flashlight (155 Wh Capacity) - Blue
Customer Rating
1
Doesn't work
on August 5, 2023
Posted by: Cschlap
from Midwest
It Won't hold a charge and it won't charge anything.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Customer Care, August 7, 2023
Hi,
We are truly sorry to hear that your iGen300s is not holding a charge. We understand how frustrating that may be. Rest assured, your purchase comes with our 3-Year Limited Warranty with Lifetime Technical Support. Please don't hesitate to contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get this taken care of for you!
Thanks,
Sydney, Westinghouse
We are truly sorry to hear that your iGen300s is not holding a charge. We understand how frustrating that may be. Rest assured, your purchase comes with our 3-Year Limited Warranty with Lifetime Technical Support. Please don't hesitate to contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get this taken care of for you!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1
Doesn't work
on August 5, 2023
Posted by: Cschlap
from Midwest
It won't hold a charge and it Wont charge anything.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Customer Care, August 7, 2023
Hi,
We are truly sorry to hear that your iGen300s is not holding a charge. We understand how frustrating that may be. Rest assured, your purchase comes with our 3-Year Limited Warranty with Lifetime Technical Support. Please don't hesitate to contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get this taken care of for you!
Thanks,
Sydney, Westinghouse
We are truly sorry to hear that your iGen300s is not holding a charge. We understand how frustrating that may be. Rest assured, your purchase comes with our 3-Year Limited Warranty with Lifetime Technical Support. Please don't hesitate to contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get this taken care of for you!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1
Trash
on August 20, 2023
Posted by: Buzzman50
from Marseilles IL
Haven't even had it a full year and it doesn't charge up or work
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Customer Care, August 28, 2023
Hi,
We are deeply sorry to hear about the issues you are having with your unit, we understand how frustrating that must be. If you haven't done so already, at your earliest convenience, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you!
Thank you,
Sydney, Westinghouse
We are deeply sorry to hear about the issues you are having with your unit, we understand how frustrating that must be. If you haven't done so already, at your earliest convenience, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you!
Thank you,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1
Did not work
on November 10, 2023
Posted by: jcb816
from South Carolina
We bought this power station to use as part of our families camping outfit. We really researched these and felt like this one was the best option for us. After following the directions carefully before first use, our unit was fully charged and ready to go prior to us setting out for a family camping trip. During our first night, our unit only held a 30 minute charge. The next day, I recharged the unit with a solar panel, but in spite of the screen reading that it was receiving a charge, it would not operate. It could very well be our unit was faulty. Too bad.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, November 10, 2023
Hi,
Thank you for your purchase! We're sorry to hear about your experience with your power station. We greatly appreciate you taking the time to leave your feedback. If you haven't already done so, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you.
Thanks,
Sydney, Westinghouse
Thank you for your purchase! We're sorry to hear about your experience with your power station. We greatly appreciate you taking the time to leave your feedback. If you haven't already done so, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1
Did not work when I had a power outage!
on November 30, 2023
Posted by: Kittiecorner
from Lyndonville, NY
I purchased this last December and charged it with no problem to get it ready for when I would need it, although I didn't plug anything in at that time. The flashlight worked just fine. 3 months later I recharged it so that it would be ready because I have multiple power outages here and I used to have a Stanley FatMax which I could plug a lamp into, but the fuses in it blew and I wanted this one for the same thing, plugging in a lamp when the power goes out. I had a couple power outages in the summer, but they were during the day and only lasted a short time, so I didn't need the lamp. Then, in October I had a power outage lasting all day. I took this power station out of the box and plugged in a lamp--and nothing. Even the flashlight would not go on. I was upset, but thought that somehow the power had leaked out, though it was back in the box the entire time. After the power outage was fixed, I plugged it in to recharge it. After a couple hours i looked as though it was finished so I unplugged it and tried the flashlight--NOTHING!!!
I became very upset but I knew I couldn't deal with the problem at that time, because I was just freaking out, as I live alone and there is nobody to help me. Today I decided I better deal with it. There is an off/on button that is supposed to light up (which I have never seen lit because it is too dim) and I figured maybe I had left it on and all the power leaked out, so I took it out and plugged it in to recharge. It looked, again, like it was charging, but at the end it was at ZERO and while it was charging I saw the light on, but it was too dim to see unless you got down next to it. I turned it off. However, once I disconnected the charging cord, there was no light when I tried to turn it on. The flashlight didn't even work. I hope I can get a refund because I am unable to deal with this problem.
I became very upset but I knew I couldn't deal with the problem at that time, because I was just freaking out, as I live alone and there is nobody to help me. Today I decided I better deal with it. There is an off/on button that is supposed to light up (which I have never seen lit because it is too dim) and I figured maybe I had left it on and all the power leaked out, so I took it out and plugged it in to recharge. It looked, again, like it was charging, but at the end it was at ZERO and while it was charging I saw the light on, but it was too dim to see unless you got down next to it. I turned it off. However, once I disconnected the charging cord, there was no light when I tried to turn it on. The flashlight didn't even work. I hope I can get a refund because I am unable to deal with this problem.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, December 5, 2023
Hello,
We sincerely apologize for the challenges you've faced with your power station, and we understand the frustration this situation has caused. Your experience is not reflective of the quality we strive to provide, and we genuinely want to assist in resolving this matter for you. If you haven't done so already, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you!
Thanks,
Sydney, Westinghouse
We sincerely apologize for the challenges you've faced with your power station, and we understand the frustration this situation has caused. Your experience is not reflective of the quality we strive to provide, and we genuinely want to assist in resolving this matter for you. If you haven't done so already, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Compact
on May 6, 2021
Posted by: Nfelipe92
from Puerto Rico
I have recently had it but it is an excellent team, easy to transport and easy to use .. I am thinking of another one.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Compact and easy to use
on May 9, 2021
Posted by: turtlyxd
from san antonio
My mom bought one for her and one for me after the texas winter storm. It works great and is easy to use, and is ready to work in case of emergency
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Seemed like a good idea.
on May 26, 2021
Posted by: ERB66
from California
Purchased for powering a CPAP machine while camping. Fully charged it only lasts 6 hours.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com