Customer reviews from westinghouse.com
Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.9
(9,264 Reviews)
Rating breakdown 9,264 reviews
5 Stars
8,179
4 Stars
950
3 Stars
84
2 Stars
23
1 Star
28
98%of customers recommend this product.
(
8,412 out of
8,613)
Customer Reviews for Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
2
The features are good
on July 15, 2024
Posted by: Twltrs
from Port Arthur TX
Bought item and left in box for a month. Got it out and put it together. Put some gasoline in it and it wouldn't start. Hooked it up to LP gas and still wouldn't start. I'll be getting in touch with manufacturer tomorrow morning first thing. Followed instructions and troubleshooting guidelines too.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, July 16, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Hurricane power
on July 15, 2024
Posted by: Tim0074
from Richmond, TX
I recently purchased this generator and am so happy that I did. Hurricane Beryl came calling and the power was out for 4 days. I used the generator during that time and it performed flawlessly. Ran it on natural gas and fed my breaker box. I was able to power the entire house (1900 sf) - including AC. This generator is impressive.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WESTINGHOUSE WGEN 11500TFc
on July 15, 2024
Posted by: Rokali
from katy
I bought this in May 27th, I had to use it a month later and it worked great when I needed to use it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love the tri-fuel feature.
on July 15, 2024
Posted by: BertnJordan
from Sunrise, Florida
Hooked up the power to feed my house panel and hooked up propane. Started right up and powered my entire house including the central air conditioning, 2 refrigerators, lights, tv, etc.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great portable generator
on July 15, 2024
Posted by: karen687
from Boring, OR
Very easy to get set up. The remote start is great. We bought this for the next power outage, which we haven't had yet, but so far this generator seems to be as advertised.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
So Far meets Expectations
on July 15, 2024
Posted by: Lucky Daug
from Houston Texas
Received way in advance compared to original estimated shipping time which was great because a hurricane was arriving in a few days. Easy to set up and easy to hook to natural gas. It fired right up. Ran it for 3 days during and after hurrican Beryl. I noticed if one doesn't let it cool.for a good half hour before trying start it, then it does some serious back firing. Afraid it could blow the head off. Engine might be vaporizer the natural gas prior to combustion cycle when its too warm. Other than that it has been perfect product so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
BEST and easy-to-use Portable Generator
on July 15, 2024
Posted by: Phamily
from Houston, TX
I bought this just in time for Hurricane Beryl and it saved my our lives. I was able to unbox it, pour 10w-30 oil, and start it up with no issues. I used natural gas and it ran flawless for 7 days straight. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
i LOVE THE TRI FUEL FEATURE!!!
on July 15, 2024
Posted by: LJR Joe
from Houston Texas
I purchased this generator on June 28th, 2024. Hurricane Beryl landed on July 8, 2024. We lost power for a week. We simply plugged in the generator to our 50 amp plug to the House and connected it to our natural gas connection. The generator ran Flawlessly. I could not be happier with our purchases.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com