Customer reviews from westinghouse.com
Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.9 out of 5
4.9
(9,718 Reviews)
Open Ratings Snapshot
Rating breakdown 9,718 reviews
5 Stars
8,567
4 Stars
1,008
3 Stars
90
2 Stars
23
1 Star
30
98%of customers recommend this product. 
(
8,737 out of 8,941
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
5 out of 5
5
Worked great out of the box, no problems
on September 9, 2024
Posted by: Jmad13
from Houston, TX
I bought this generator to serve as a whole-home generator for my house in Houston in case of extended power outages from hurricanes. I was able to run my 3.5 ton AC (with soft start), refrigerator, freezer and all the lights/plugs without the generator batting an eye. I didn't try running my electric oven, washer or dryer but I'm sure I could do that as well, just maybe not at the same time as the AC. Overall, very impressed with the product and instructions, had no problems firing it up on natural gas and started up perfectly. Great product, great peace of mind!
Side note, this thing is a beast to move around though.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Actually needed to use it and it worked GREAT!!!
on September 9, 2024
Posted by: HobbyHorse122
from Houston, TX
A generator is one of those things you buy and hope to never need to use. Well, we needed to use it shortly after purchase (Curses to you, Hurricane Beryl!). Because we didn't have enough time to install a soft start to our AC and a switch to our natural gas, we ended up running on gasoline and powered up our fridge, some lights, and a portable A/C unit. This got us through a few days in the TX heat when we would have otherwise lost everything in the fridge and needed to pay for a hotel room. The generator just about paid for itself after one storm! Now that we have some time, we'll get the appropriate hook ups to power our whole 2200 sq/ft house at a fraction of the cost of a Generac (we had some engineers run the calcs to determine how big of a generator we need to run whole house). We like that it can be used via gasoline, natural gas, or propane - it's good to have options when disaster strikes. A++++ So happy we made this purchase. Don't wait until you need it or when Hurricane Season is in full swing - it may be sold out or delayed and then you're in for a sweaty slumber.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Initial impressions
on September 9, 2024
Posted by: DaveTomball
from Houston texas
Generator seems well built. User manual has some errors.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Fast shipping
on September 9, 2024
Posted by: Yup1
Received product 2 weeks before expected delivery date
Response from westinghouse.comBy eComm, September 11, 2024
Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the WGen10500TFc! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Nice Tri-Fuel
on September 9, 2024
Posted by: DanielR
from Lowell, Michigan
There aren't a lot of portable generators that accept natural gas but this is one and it is one of the most economical Tri-Fuel generators available. I use this with natural gas as a backup generator for the house. With natural gas it will run indefinitely, and I don't have to worry with the potentially dangerous necessity of refilling a potentially hot generator with gasoline. I also appreciate that this has a trickle charger built in for the starting battery (a known problem for some of the Generac generators).
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Love the Tri-Fuel
on September 9, 2024
Posted by: DanielR
from Lowell, Michigan
This is one of the most economical Tri-Fuel generators available. I personally use this with natural gas as a backup generator for the house. With natural gas it will run indefinitely and i don't have to worry with the potentially dangerous necessity of refilling a potentially hot generator with gasoline. Hasn't been used much but the setup and initial break in use went flawlessly. I also appreciate that this has a trickle charger built in for the starting battery (a known problem for some of the Generac generators).
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy hookup
on September 9, 2024
Posted by: HoundDog43
from Texas
I purchased this gen as backup power source for our home in Texas. No storms since yet, but I have connected to interlock and nat gas source and it works great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features and good quality.
on September 9, 2024
Posted by: Maryharris694
from YORK PA
One of the Top performance products. I lovee my WGEN it meets all my expectations and emergency needs.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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