Customer reviews from westinghouse.com
Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.9 out of 5
4.9
(9,250 Reviews)
Open Ratings Snapshot
Rating breakdown 9,250 reviews
5 Stars
8,170
4 Stars
945
3 Stars
84
2 Stars
23
1 Star
28
98%of customers recommend this product. 
(
8,400 out of 8,601
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
1 out of 5
1
Not very happy
on January 23, 2026
Posted by: Offgrid23
from Linneus Maine
Not very happy bought this 3 months ago with hardly any hours on it and went to start it today 1/23/26 and will not start.. sounds like the started has died … we live off grid and use generator to charge our solar system when it is needed… now not sure on what to do…
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, February 11, 2026
Hello,

Thank you for letting us know about this. We’re genuinely sorry for the inconvenience you experienced. Your feedback has been passed along to our quality control team as we work to improve our products. Please feel free to reach out to us at 1-855-944-3571 or support@wpowereq.com, and we’ll be happy to assist.

Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Superb
on January 23, 2026
Posted by: Bmb00d
from Houston Tx
It’s great. Ready for all storms that come this way!
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
Hard to start
on January 23, 2026
Posted by: Flicking V
from Houston
The generator has continually had challenges starting without having a real definition of what the causes.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, February 11, 2026
Hi,

Thank you for letting us know about this. We’re genuinely sorry for the inconvenience you experienced. Your feedback has been passed along to our quality control team as we work to improve our products. Please feel free to reach out to us at 1-855-944-3571 or support@wpowereq.com, and we’ll be happy to assist.

Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Easy starting
on January 23, 2026
Posted by: Doc 57
from Chatham, Va
Just push the button . A little louder than expected. Seems to have strong motor.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy set up
on January 23, 2026
Posted by: Melboys09
from Liberty SC
Quick and easy to get up and going. Plenty of fuel options.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great generator
on January 23, 2026
Posted by: Eugene55
from South
I bought this a week ago it’s great and easy to assemble and easy to run don’t have to pull a cord just press a button it’s great for the price!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Worked great right out of the box
on January 23, 2026
Posted by: Jdfirre
from Dearing, GA
It’s pretty heavy but I’ve had no problems thus far!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
a perfect fit for my house hold needs in bad weath
on January 23, 2026
Posted by: pj nelson
from Pisgah Forest nc
Bought in late November just in time for our major winter storm here in the Blue Ridge mountains.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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