Customer reviews from westinghouse.com
Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.9 out of 5
4.9
(9,746 Reviews)
Open Ratings Snapshot
Rating breakdown 9,746 reviews
5 Stars
8,591
4 Stars
1,010
3 Stars
92
2 Stars
23
1 Star
30
98%of customers recommend this product. 
(
8,755 out of 8,960
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
5 out of 5
5
Easy to assemble and move
on May 29, 2025
Posted by: PJP58
from Dunedin FL
I bought this generator a few weeks ago. Just assembled the legs and wheels then rolled it to its storage location until it will be needed. The instructions are good and the tools do the trick to put it together.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Extremely Satisfied
on May 29, 2025
Posted by: Boss57
I love this generator and have recommended it several people.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy to setup and use.
on May 29, 2025
Posted by: dd27
from Houston
No problems unboxing and setting up by myself. Instructions were very clear and everything from parts to tools and even the oil was all included in the box. I connected it to a propane tank and it fired up on the second try using the remote start. Of course it's loud but not as loud as I was expecting. It's definitely heavy but the wheels and folding handle make it quite manageable.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
EASY SET UP
on May 29, 2025
Posted by: LEO & LUNA
from TX
HAVE NOT USED YET BUT GOT IT TO RUN A 3200 SQFT HOUST ONLY 1 UNIT TO BE SAFE.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
GENERATOR 11500TFC
on May 29, 2025
Posted by: CLINCH MAN
from FROSTPROOF, FLORIDA
EASY SET UP. STARTED RIGHT UP AND CAN POWER MY WHOLE HOUSE
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Push button start
on May 29, 2025
Posted by: Pirate Pete
from Pittsburgh PA
Happy with the purchase. Highly recommended. Easy to start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
Doesn't work out of the box
on May 29, 2025
Posted by: Pvaldez
Purchased this in August, kept it boxed up until I set it up the other week. Unfortunately it does not work, have checked fuel source, spark plug, air filter and all other troubleshooting tips provided online.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, June 2, 2025
Hi,

Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. I’ve forwarded your concerns to our quality control team to help ensure we continue delivering the highest-quality products. If you haven’t already, please reach out to us at support@wpowereq.com or call 1-855-944-3571—we’re here to help and will work to resolve this as quickly as possible.

Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Love automatic start
on May 29, 2025
Posted by: Stella15528
from Wimauma, Fl
Love remote start, love wheels, wish it had wheels on front
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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