Customer reviews from westinghouse.com
Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.9 out of 5
4.9
(9,718 Reviews)
Open Ratings Snapshot
Rating breakdown 9,718 reviews
5 Stars
8,567
4 Stars
1,008
3 Stars
90
2 Stars
23
1 Star
30
98%of customers recommend this product. 
(
8,737 out of 8,941
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
5 out of 5
5
Awesome
on September 8, 2025
Posted by: beachrat
from Florida
Great value. Able to run everything needed during power outage. Ability to run on propane or LNG makes it a no-brainer.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
WGen10500FTc Solid Unit & Great Features
on September 8, 2025
Posted by: Dickee
from Florida
Box came slightly beat up, but nothing that impacted the unit. It is heavy, took 2 guys to get it into my SUV and moving it before the wheels were attached was a chore! However the unit looks and feels solid. Started right up after following the setup instructions. No information on break-in, but looked it up on the internet, run 1 hour no load, change the oil and repeat, then run with a load of no more than 50% for an hour. I could not locate any break-in information on the WestingHouse website, and it was extremely difficult to locate parts, like spark plug and air filter. Finally found the spark plug part number and ordered them, got regular oil for the break-in and synthetic for later, but have yet be able to order an air filter. I like to have parts on hand for the future. In my research this unit got great reviews and so far the unit is living up to those reviews. Will be testing it out on running the whole house after the break-in. If I remember I will update this review with those results, which I expect to be glowing! Will see about adding photos and video of the break-in and initial load run.
Love the 50amo lug, remote start, battery charger plug in and the ability to put in auto switch over. Hoping the auto start works like the stand bye generators as this is for my daughters house and I would like her not to have to do the breakers and start the generator during a storm.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Emergency Power backup
on September 8, 2025
Posted by: RGMLLC
from Tampa
I bought this product for emergencies (power outages) for my home .
Luckily , I have not had to use this product yet.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Hasn’t let me down
on September 8, 2025
Posted by: Ruckuss
from Saint Johns Fl
This generator can be started by remote, push button on the unit, or pull rope. Starts every way, every time. It’s great that I can run off natural gas so I don’t have to store fuel or worry about stabilizer. I have gas on hand as a back up. Fantastic product to run the whole house .
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy to use!
on September 8, 2025
Posted by: CND343
from Johnson City, TN
We had a transfer switch installed to make it easier to use. Couldn't be happier. It's nice having the option of fuel type - we have a dedicated propane tank. Luckily - we haven't had to use it yet for loss of power!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
EXACTLY WHAT MY HOME NEEDED!
on September 7, 2025
Posted by: Leolu
from Florida
Very pleased with my purchased, this particular model powers my whole 3,250sq ft home, the previous one I had (another brand) didn't do the work.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
So far, so good
on September 7, 2025
Posted by: brabbit
from SC
Well packaged, easy set up. Love the multiple fueling options. Included funnel with the swivel is a nice touch for filling with oil considering the angle of the filler hole. Still in running in phase, but will report back.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome Features
on September 7, 2025
Posted by: WH 2025
from MS
I am happy with my product . Easy to operate and heavy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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