Customer reviews from westinghouse.com
Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.9 out of 5
4.9
(9,711 Reviews)
Open Ratings Snapshot
Rating breakdown 9,711 reviews
5 Stars
8,563
4 Stars
1,005
3 Stars
90
2 Stars
23
1 Star
30
98%of customers recommend this product. 
(
8,733 out of 8,937
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
5 out of 5
5
Easy setup, easy use
on January 21, 2026
Posted by: Dave1203
from Canton, PA
Bought this to supply a 50 amp manual transfer switch. Starts right up, runs great and supplies more then enough power. Great generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome Generator
on January 21, 2026
Posted by: Beppie
from MS
I had to replace my old gasoline-only generator and i wanted to get one that runs on propane as well as gasoline. I ended up buying the tri-fuel and i'm so glad i did! I've now run a dedicated natural gas line for the generator. We have problems with power outages and it's such a pleasure to be able to continue to have electricity during such events. It has plenty of power to run everything in my house. I purchased an electrical box and power cord from another source so that i can run my entire house. I've only run it on propane and natural gas. It's starts easily and runs very cleanly. I love the information center. This is a very 'mature' product. By that i mean that it has everything you could possibly need on board. I recommend this product!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great
on January 20, 2026
Posted by: Big gennny
This generator is a life saver. Got it during the hurricane and saved the day!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Simple assembly, easy to use
on January 20, 2026
Posted by: Rhino95
Got this as a Christmas present for power outages and was excited to put it to use. It was a pretty easy assembly and just needed to put the wheels and feet on, add oil and connect the battery. It’s a tri-fuel so it can run on natural gas, propane or gasoline and you use a selector switch to pick your fuel type. I chose propane and hooked it up. You can either pull start, push button or remote start. I used the remote start and it started right up! I was able to run multiple heaters connected to extension cords to heat my garage and it ran awesome. I’ve also used the push button and it starts up everytime. It’s a great generator!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Lousy generator
on January 20, 2026
Posted by: Lsue
from Tomball tx
This generator has exactly 10 minutes on the motor and it won’t start
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, February 11, 2026
Hello, thank you for bringing this to our attention. We’re sorry to hear about your experience. Your feedback has been shared with our quality control team to help ensure we’re delivering the best possible products. Please contact us at 1-855-944-3571 or support@wpowereq.com so we can look into this further.

Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Great features looking forward to using it
on January 20, 2026
Posted by: Terrid
from Bucks county Pa
I just bought a week ago and have not had the opportunity to use it yet.
I would recommend this to a friend!
Response from westinghouse.comBy Sydney, Westinghouse, February 11, 2026
Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the WGen10500TFc! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com.

Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Looking forward to not needing it
on January 20, 2026
Posted by: pkwwjd
from Madrid NY
Just arrived today ... Setup has been super easy. Of course this is the kind of thing you hope you never need, but I'm glad we have the backup power now for our house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
General
on January 19, 2026
Posted by: Pat111
from Florida
Easy to set up. Manual was easy to understand. I would recommend to friends
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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