Customer reviews from westinghouse.com
Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.9 out of 5
4.9
(9,709 Reviews)
Open Ratings Snapshot
Rating breakdown 9,709 reviews
5 Stars
8,562
4 Stars
1,004
3 Stars
90
2 Stars
23
1 Star
30
98%of customers recommend this product. 
(
8,732 out of 8,936
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 13,500/10,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
2 out of 5
2
Having issues
on January 26, 2026
Posted by: LvhHTX
from Houston, TX
The first time I really tried to use it, it wouldn't even start. I'm in communication with the warranty team now, so hopefully we can get it resolved.
Response from westinghouse.comBy Sydney, Westinghouse, January 30, 2026
Hi,

Thank you for your review. We are very sorry to hear that your unit did not meet your expectations. That is not the experience we aim to provide our customers. We’re glad to hear you’re already in contact with our warranty team, and we’re committed to working with you to get this resolved as quickly as possible. Thank you for giving us the opportunity to make this right.

Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great home generator
on January 25, 2026
Posted by: Rvilla83
from Arkansas
Great product for my home!! I bought it for a snow storm and held up great running my heat pump.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great generator
on January 25, 2026
Posted by: Hoosierbilly
So far it’s working great. Glad we purchased it. Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Seems Heavy Duty
on January 25, 2026
Posted by: hy2026
from Virginia
Got this recently, so we haven't tried it out yet. But, out of the box, it looks like it will be a great generator. Pleasantly surprised to be upgraded from dual fuel to tri-fuel. Read great reviews before picking this generator. We have a well, so we wanted something with enough power to run the pump, fridge and freezer if we have a multi-day outage. Nice that it includes a remote, too.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Fantastic machine!!!
on January 25, 2026
Posted by: Woods Bend
from Centre, Alabama
I was thinking of a bigger generator to power my home when I bought this one. Set up was easy. The generator performed as it should and did indeed provide enough power to run my whole house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Love the remote start
on January 25, 2026
Posted by: Jimmmy. Fine
Love remote start, don’t like how hard it’s to fill with fuel
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy to set up
on January 25, 2026
Posted by: Jcgrcya
from So Cal
So far so good, easy set up, love the fuel options
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Product
on January 25, 2026
Posted by: Mcpheerl
from Texas
Glad that we purchased this. Haven't used it yet but will be back for more reviews afterwards
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
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